How Management Matters Street-Level Bureaucrats and Welfare Reform
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Description: "How Management Matters examines not only how but where public management matters in government organizations. Looking at the 1996 welfare reform law (the Personal Responsibility and Work Opportunity Reconciliation Act, or PRWORA), Riccucci examines the law's effectiveness in changing the work functions and behaviors of street-level welfare workers from the role of simply determining eligibility of clients to actually helping their clients find work. She investigates the significant role of these workers in the implementation of welfare reform, the role of public management in changing the system of welfare under the reform law, and management's impact on results--in this case ensuring the delivery of welfare benefits and services to eligible clients.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $26.95
Copyright year: 2005
Publisher: Georgetown University Press
Publication date: 3/2/2005
Size: 6.00" wide x 9.00" long x 0.75" tall
|Tables and Figures|
|How Can management Not Matter?|
|Ending Welfare as We Knew It|
|The Important Role of Public Management in Welfare Reform|
|Public Management and Street-Level Bureaucrats|
|The Art and Science of Managing Street-Level Bureaucrats|
|What Are Welfare Workers Doing at the Front Lines?|
|How Public Management Matters|
|Data and Data Collection|
|Critical Events Leading to Passage of Welfare Reform|
|Chronology of Major Welfare Policy and Legislation Enacted in the United States|
|Codes for Encounters|