Performance Consulting A Practical Guide for HR and Learning Professionals
Edition: 2nd 2008 (Revised)
List price: $32.95
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Description: In 1995 the first edition of Performance Consulting introduced a concept that has become a cornerstone of the human resource, learning, and organizational development fields: obtaining business impact from training and HR solutions requires a consultative partnership with clients and a shared goal of optimizing workplace performance. In this completely revised and updated edition, Dana and Jim Robinson provide an enhanced conceptual framework that focuses on both the art and the science of performance consulting. Drawing upon their research and learning from the past thirteen years, the Robinsons provide dozens of new tools, templates, and techniques, including online resources available on the Berrett-Koehler website. Book jacket.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $32.95
Copyright year: 2008
Publisher: Berrett-Koehler Publishers, Incorporated
Publication date: 4/1/2008
Size: 6.25" wide x 9.00" long x 0.75" tall
|Introduction: What Is Performance Consulting, and Why Do It?|
|The Mental Model for Performance Consulting|
|The Need Hierarchy|
|The GAPS! Logic|
|The Science of Performance Consulting|
|Identifying Business and Performance SHOULDs|
|Identifying the "IS" for Business and Performance|
|Identifying Causes and Solutions|
|Contracting with Clients|
|The Art of Performance Consulting|
|Building Partnerships with Clients|
|Reactive Entry: Reframing Requests for Solutions|
|Proactively Identifying Performance Consulting Opportunities|
|Q&A with the Authors|
|Tools to Download|
|Associations and Certifications|
|About the Authors|