Analysis for Improving Performance Tools for Diagnosing Organizations and Documenting Workplace Expertise
Edition: 2nd 2007 (Revised)
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Description: This revised and expanded version of "Analysis for Improving Performance" provides the tools for doing the crucial - yet often overlooked - upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A. Swanson's step-by-step method allows program developers and managers to: assess an organization's real business needs and the status of its supporting systems; analyze necessary worker skills, knowledge, and attitudes; specify performance requirements and evaluation standards; and produce a viable and comprehensive performance improvement design. This second edition is extensively revised throughout and contains many updated case studies and expanded concepts. It also contains a new chapter on Documenting and Improving Work Process. In the end, the tools and resources provided within "Analysis for Improving Performance" will help make sure that workplace performance improvement efforts really work.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $34.95
Copyright year: 2007
Publisher: Berrett-Koehler Publishers, Incorporated
Publication date: 2/28/2007
Size: 6.00" wide x 9.25" long x 1.00" tall
|Linking improvement programs to important organizational goals|
|Theoretical foundation of performance improvement|
|Case study of analysis for performance improvement|
|Concepts for diagnosing performance|
|The performance diagnosis process|
|Constructing a performance improvement proposal|
|Documenting and improving work processes|
|Data collection methods|
|The nature of workplace expertise|
|Documenting job descriptions|
|Developing task inventories|
|Documenting process-referenced tasks|
|Detailing procedural tasks|
|Detailing system tasks|
|Detailing knowledge tasks|
|Organizing and prioritizing analysis work for maximum performance impact|
|From analysis to performance improvement|