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Analysis for Improving Performance Tools for Diagnosing Organizations and Documenting Workplace Expertise

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ISBN-10: 1576753417

ISBN-13: 9781576753415

Edition: 2nd 2007 (Revised)

Authors: Richard A. Swanson

List price: $34.95
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This revised and expanded version of "Analysis for Improving Performance" provides the tools for doing the crucial - yet often overlooked - upfront analyses essential to the success of any performance improvement effort. Human resource development expert Richard A. Swanson's step-by-step method allows program developers and managers to: assess an organization's real business needs and the status of its supporting systems; analyze necessary worker skills, knowledge, and attitudes; specify performance requirements and evaluation standards; and produce a viable and comprehensive performance improvement design. This second edition is extensively revised throughout and contains many updated case…    
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Book details

List price: $34.95
Edition: 2nd
Copyright year: 2007
Publisher: Berrett-Koehler Publishers, Incorporated
Publication date: 2/28/2007
Binding: Paperback
Pages: 264
Size: 6.00" wide x 9.25" long x 1.00" tall
Weight: 1.210
Language: English

Linking improvement programs to important organizational goals
Theoretical foundation of performance improvement
Case study of analysis for performance improvement
Concepts for diagnosing performance
The performance diagnosis process
Constructing a performance improvement proposal
Documenting and improving work processes
Data collection methods
The nature of workplace expertise
Documenting job descriptions
Developing task inventories
Documenting process-referenced tasks
Detailing procedural tasks
Detailing system tasks
Detailing knowledge tasks
Organizing and prioritizing analysis work for maximum performance impact
From analysis to performance improvement