Principles of Total Quality
Edition: 3rd 2004 (Revised)
List price: $94.95
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Description: The third edition of Principles of Total Quality updates the previous information on all aspects of quality assurance. It supplies the latest information on ISO 9001:2000, EU directives QS-9000 ISO 14001, Baldridge and Cirteria.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $94.95
Copyright year: 2004
Publisher: CRC Press LLC
Publication date: 5/27/2004
Size: 6.50" wide x 9.50" long x 1.25" tall
|Management of Total Quality|
|Total quality management and the revival of quality in the United States|
|Information and analysis|
|Strategic quality planning|
|Human resources development and quality management|
|Management of process quality|
|Customer focus and satisfaction|
|Organizing for total quality management|
|Quality and productivity..|
|Processes and Quality Tools|
|The cost of quality|
|The concept of a process|
|The seven basic quality|