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Introduction to Healthcare Quality Management:

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ISBN-10: 1567935931

ISBN-13: 9781567935936

Edition: 2013

Authors: Patrice L. Spath

List price: $99.00
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Description:

Introduction to Healthcare Quality Management, Second Edition, explains the basic principles and techniques of quality management in healthcare. This second edition features a new chapter devoted exclusively to the use of high-reliability concepts that help organizations achieve safety, quality, and efficiency goals. By using this easy-to-read book, complete with helpful charts and diagrams, your students will examine a range of topics, from measuring performance to creating high-quality services that result in satisfied customers. The book is packed with practical examples and case studies that apply quality concepts and tools to real-life situations. Each chapter contains a list of key…    
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Book details

List price: $99.00
Copyright year: 2013
Publisher: Foundation of the Amer College
Binding: Paperback
Pages: 286
Size: 7.75" wide x 9.75" long x 0.75" tall
Weight: 1.496
Language: English