Coaching and Counseling A Practical Guide for Managers and Team Leaders

ISBN-10: 1560526556

ISBN-13: 9781560526551

Edition: 3rd 2002

Authors: Marianne Minor, Debbie Woodbury, Genevieve Del Rosario, Zach Hooker, Ralph Mapson

List price: $13.95
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Book details

List price: $13.95
Edition: 3rd
Copyright year: 2002
Publisher: Crisp Publications, Incorporated
Publication date: 1/15/2002
Binding: Paperback
Pages: 96
Size: 7.75" wide x 9.75" long x 0.25" tall
Weight: 0.440
Language: English

Coaching and Counseling
Definitions of Coaching and Counseling
The Benefits of Coaching
The Benefits of Counseling
When to Coach or Counsel
Developing Your Awareness
Symptoms of Performance
Root Causes of Performance
Personal Problems that May Affect Job Performance
Depression Grief Reactions
Hostility (that Could Lead to Violence)
Chemical Dependency
Case Studies: Evaluating Your Skills
Giving and Receiving Feedback
Making Feedback
Effective Four Types of Feedback
Case Studies: Giving Feedback Be a Positive Role Model
Plan and Conduct Coaching and Counseling
Sessions Preparing for a Coaching and Counseling
Session Ten Guidelines for Conducting a Successful
Coaching Session Ten Guidelines for Conducting a Successful Counseling
Session Case Studies: Making a Plan Performance Appraisal Guidelines
What to Do When All Else Fails Disciplinary Action--The Last Alternative
Personal Action Plan
Author's Suggested Responses
Additional Reading
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