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| List of Tables | |
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| Preface | |
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| Acknowledgments | |
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| Background and Historic Context | |
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| Background | |
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| Future of Higher Education and Its Libraries | |
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| Future of Academic Librarians | |
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| Why Bother Studying the Subject If Everything Will Change? | |
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| What Makes an Academic Library Academic? | |
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| Higher Education Variations | |
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| Key Points to Remember | |
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| References | |
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| Launching Pad | |
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| Historic Context | |
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| Where It All Began | |
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| Italian Influence | |
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| French Influence | |
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| English Influence | |
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| German Influence | |
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| How the Transplants Took Root in the United States, 1636-1770 | |
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| Post-War of Independence to 1860 | |
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| 1860s to World War II | |
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| Wars and Higher Education | |
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| Retrenchment and Realignment | |
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| Basic Issues in Higher Education | |
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| References | |
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| Launching Pad | |
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| Higher Education Today | |
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| Faculty | |
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| Faculty Responsibilities | |
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| Service | |
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| Teaching | |
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| Research | |
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| The Ladder and Tenure | |
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| Part-Time/Adjunct Faculty | |
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| Diversity | |
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| Key Points to Remember | |
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| References | |
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| Launching Pad | |
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| Students | |
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| Student Attitudes Regarding Higher Education | |
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| Today's Potential Students | |
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| Recruitment, Admission, and Retention | |
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| Financial Aid | |
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| Keeping Students | |
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| Social Side | |
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| Sports and the Academy | |
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| Student Discipline | |
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| Key Points to Remember | |
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| References | |
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| Launching Pad | |
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| Curriculum | |
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| What Is General Education? | |
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| Debating the Curriculum | |
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| Modifying the Curriculum at the Micro Level | |
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| Continuing/Adult Education | |
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| Distance Education | |
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| Internationalizing the Curriculum | |
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| Key Points to Remember | |
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| References | |
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| Launching Pad | |
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| Governance | |
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| Role of the State | |
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| Those Who Establish Guidelines | |
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| Those Who Administer | |
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| Those Who Do | |
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| Concluding Thoughts on Campus Governance | |
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| Key Points to Remember | |
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| References | |
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| Launching Pad | |
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| Campus and Library Commonalities | |
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| Funding | |
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| Higher Education Finances | |
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| Expenditures | |
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| Expenditure Categories | |
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| Grants and Research | |
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| Endowments | |
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| Budget Process | |
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| Budget as a Control Device | |
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| Budget Cycle | |
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| Budget Preparation | |
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| Presenting and Defending the Budget Request | |
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| Income Generation | |
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| Planning and Budgeting | |
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| Key Points to Remember | |
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| References | |
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| Launching Pad | |
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| Facilities | |
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| Planning for New Space | |
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| Managing the Facility | |
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| Housekeeping Matters | |
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| Managing Risk and the Unexpected | |
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| Health, Safety, and Security | |
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| Crime | |
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| Disaster Management | |
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| Assigning Space | |
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| Deferred Maintenance | |
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| Key Points to Remember | |
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| References | |
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| Launching Pad | |
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| Technology | |
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| Academic Libraries and Information and Communication Technology | |
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| Planning and Controlling Costs | |
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| Long-Term Technology Planning | |
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| Controlling Technology Costs | |
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| Security | |
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| Staff Background and Training | |
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| Collaboration | |
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| Key Points to Remember | |
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| References | |
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| Launching Pad | |
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| The Academy, Accreditation, and Accountability | |
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| Accreditation | |
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| How the Process Works | |
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| Information Literacy and Accreditation | |
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| Beyond Accreditation | |
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| Benchmarking | |
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| Quality Management | |
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| Sigma Six-Lean Six Sigma | |
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| Balanced Scorecard | |
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| Cost Analysis | |
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| Work Analysis | |
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| Key Points to Remember | |
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| References | |
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| Launching Pad | |
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| The Academic Library Today | |
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| Collections | |
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| Past and Present Practice | |
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| Impact of World War II and ARL Cooperative Projects | |
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| Developing Academic Library Collections | |
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| Assessing Needs | |
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| Collection Policy | |
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| E-resources | |
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| Key Points to Remember | |
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| References | |
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| Launching Pad | |
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| Services | |
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| Customer Service | |
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| Reference Services | |
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| Organization of Reference Services | |
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| Access to Reference Services | |
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| Web/Library 2.0 | |
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| Circulation Services | |
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| Handling Confrontational Situations | |
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| Confidentiality | |
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| Document Delivery | |
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| Reserve Services | |
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| Liaison Programs | |
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| Key Points to Remember | |
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| References | |
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| Launching Pad | |
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| Staffing | |
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| Staffing Categories | |
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| Librarians | |
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| Faculty Status | |
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| Paraprofessional/Support Staff | |
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| Other Full-Time Staff | |
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| Part-Time Staff | |
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| Students | |
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| Staffing Process | |
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| Retention, Diversity, Training, and Staff Development | |
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| Retention | |
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| Diversity | |
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| Training and Staff Development | |
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| Performance Appraisal | |
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| Discipline and Termination | |
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| Key Points to Remember | |
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| References | |
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| Launching Pad | |
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| Current Themes and Issues | |
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| Change | |
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| People | |
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| Institutional | |
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| Communication | |
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| Personal | |
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| Advocacy/Marketing | |
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| Scholarly Communication | |
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| Institutional Repositories | |
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| Governance | |
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| Teams in the Workplace | |
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| Collaboration | |
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| Learning Commons | |
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| External Collaboration | |
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| Google Book Project | |
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| Key Points to Remember | |
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| References | |
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| Launching Pad | |
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| Career Development | |
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| From Student to Academic Librarian | |
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| Marketing Yourself | |
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| Search Committees | |
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| Selecting the Pool | |
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| The Interview | |
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| Interviewing | |
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| Adjusting to the Position | |
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| Starting Your Career Development Plan | |
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| Mentors | |
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| Self-Assessment of Knowledge and Skills | |
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| Changing Views of a "Career" | |
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| Career Breaks | |
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| Work/Life Debate | |
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| Moving Forward | |
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| Key Points to Remember | |
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| References | |
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| Launching Pad | |
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| Leaders Look Toward the Future | |
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| Future of Academic Libraries: Library Directors' Perspectives | |
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| Challenges to Change | |
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| Technology Challenges | |
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| Digitization Challenges | |
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| Physical Space Challenges | |
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| Financial Challenges | |
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| Creating Positive User Experiences Challenges | |
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| New Skills for Staff Challenges | |
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| Collaboration Challenges | |
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| Advocacy Challenges | |
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| Connecting Challenges | |
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| Mission Challenges | |
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| Print/Digital Challenges | |
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| Final Thoughts on the Future of Academic Librarianship | |
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| References | |
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| Launching Pad | |
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| Contributors' Essays | |
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| Index | |
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| About the Authors | |