Conducting the Reference Interview A How-To-Do-It Manual for Librarians

Name: Conducting the Reference Interview A How-To-Do-It Manual for Librarians
Price: 5.6 USD
Availability: InStock
ISBN: 9781555706555

ISBN-10: 155570655X

ISBN-13: 9781555706555

Edition: 2nd 2009

Authors: Catherine Sheldrick Ross, Kirsti Nilsen, Marie L. Radford

List price: $80.00

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Description:

Find your bearings in this rapidly evolving hybrid reference environment through proven strategies, advice, exercises and research from three experts in the field. The revised second edition of this practical how-to for all types of librarians will teach you to understand the needs of public, academic and special library users across any virtual setting - email, text messaging, social networking websites - as well as in traditional and face-to-face models of communication. Based on the latest research in communication theory, the book includes new exercises and examples to help you practice effective reference transactions and avoid common pitfalls. Guidance for helping users with special…

Book details

List price: $80.00
Edition: 2nd
Copyright year: 2009
Publisher: Neal-Schuman Publishers, Incorporated
Binding: Hardcover
Pages: 290
Size: 8.50" wide x 11.25" long x 0.75" tall
Weight: 1.826
Language: English

CATHERINE SHELDRICK ROSS, Professor and Dean of the school of Library and Information Studies, University of Western Ontario, teaches a course in readers' advisory, and is involved in ongoing research on reading for pleasure.