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Service Systems Engineering and Management

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ISBN-10: 1498723063

ISBN-13: 9781498723060

Edition: 2018

Authors: A. Ravi Ravindran, Paul M. Griffin, Vittaldas V. Prabhu

List price: $140.00
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This new textbook will provide state-of-the-art models, concepts and solution methods important in the design, control, operation, and management of service systems. It will cover supply chain management, warehouse & distribution, financial engineering, revenue management in airlines, retail engineering, health systems, and financial services, etc... The textbook is for the engineering market, emphasizing the application of operations research models to optimally design and manage service systems. Currently, no such textbook exists in the market. Service management textbooks tend to be focused on the business school audience and therefore treat the topic overly, or exclusively,…    
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Book details

List price: $140.00
Copyright year: 2018
Publisher: CRC Press LLC
Publication date: 4/23/2018
Binding: Hardcover
Pages: 578
Size: 6.38" wide x 9.53" long x 1.46" tall
Weight: 2.354
Language: English

A. RAVINDRAN, PhD, is Professor of Industrial and Manufacturing Engineering at Penn State University in University Park, Pennsylvania.K. M. RAGSDELL, PhD, is Professor of Engineering Management at the University of Missouri in Rolla, Missouri.G. V. REKLAITIS, PhD, is Edward W. Comings Professor of Chemical Engineering at Purdue University in West Lafayette, Indiana.