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| Preface | |
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| Acknowledgments | |
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| Authors | |
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| Patterns and Antipatterns | |
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| A Timeless Way of Building | |
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| Pattern Structure | |
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| Antipatterns | |
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| Many Eyes | |
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| Antipattern Structure | |
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| Management and Environmental Antipatterns | |
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| Antipattern Locator | |
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| Consistency and Completeness | |
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| References | |
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| Human Patterns and Antipatterns | |
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| Human Patterns | |
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| Myers-Briggs Personality Types | |
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| Keirsey Temperament Sorter | |
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| Adaption Innovation (AT) Theory | |
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| The Role of Affect and Emotion | |
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| How to Use Human Patterns | |
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| Human Antipatterns and Negative Personality Types | |
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| Confronting Difficult People | |
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| Hostile Aggressives | |
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| Sherman Tanks | |
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| Snipers | |
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| Exploders | |
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| Indecisives | |
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| Whiners | |
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| Negativists | |
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| Clams | |
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| Bulldozers | |
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| Superagreeables | |
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| Combination Personalities | |
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| Understanding Conflict | |
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| The Competitor | |
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| The Avoider | |
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| The Accommodator | |
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| The Compromiser | |
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| The Collaborator | |
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| Recognizing Your Opponent | |
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| Chapter Exercises | |
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| References | |
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| Group Patterns and Antipatterns | |
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| Team Theories | |
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| Tuckman's Theory of Teams | |
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| Forming | |
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| Storming | |
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| Norming | |
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| Performing | |
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| Adjourning | |
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| Tuckman's Model Wrap-Up | |
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| Overcoming Team Dysfunction | |
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| The Five Dysfunctions of a Team | |
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| Dysfunction 1: Absence of Trust | |
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| Dysfunction 2: Fear of Conflict | |
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| Dysfunction 3: Lack of Commitment | |
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| Dysfunction 4: Avoidance of Accountability | |
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| Dysfunction 5: Inattention to Results | |
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| Team Cognition | |
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| Sports Analogies to Teams | |
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| Evolution to Antipatterns | |
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| Chapter Exercises | |
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| References | |
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| Successfully Leading Teams | |
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| The Growth of Team Size | |
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| Micromanagers and Laissez-Faire Managers | |
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| Theory X | |
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| Theory Y | |
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| Theory Z | |
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| Leadership Theories | |
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| Transformational | |
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| Authentic | |
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| Ideological | |
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| Charismatic | |
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| Pragmatic | |
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| Servant | |
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| Contingency Theories | |
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| Fiedler's Contingency Model | |
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| Path-Goal Theory | |
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| General Advice | |
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| Chapter Exercises | |
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| References | |
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| Management Antipatterns | |
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| Chapter Exercises | |
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| References | |
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| Environmental Antipatterns | |
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| Chapter Exercises | |
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| References | |
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| General Advice in Dealing with Antipatterns | |
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| Be Kind | |
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| Do Not Blame Other People | |
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| Learn to Deliver Bad News | |
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| Do Not Worry for Other People | |
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| Do Not Shoot the Messenger | |
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| Let People Learn from Their Mistakes | |
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| Just Get It Done | |
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| Remember the Law of Unintended Consequences | |
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| Listen | |
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| Negotiate | |
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| Never Give Up | |
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| Never Attribute to Malice What Stupidity Can Explain | |
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| Remember That Luck Can Play a Role | |
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| Remember That No Good Deed Goes Unpunished | |
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| Remember That People Despise in Others What They Hate in Themselves | |
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| Use Golden Rule Management | |
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| Never Mess with Space, Title, or Salary | |
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| Be a Mentor | |
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| Always Set and Meet Expectations | |
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| Remember That You Take the Same Person with You Wherever You Go | |
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| References | |
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| Appendix | |
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| Work Breakdown Structure | |
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| WBS Construction | |
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| WBS Rules | |
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| Estimation | |
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| Cone of Uncertainty | |
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| COCOMO II | |
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| COSYSMO | |
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| Scheduling | |
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| Critical Path Method | |
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| Critical Chain Project Management (CCPM) | |
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| Note | |
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| References | |
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| Index | |