Problematic Relationships in the Workplace

ISBN-10: 1433117983

ISBN-13: 9781433117985

Edition: 2013

Authors: Becky L. Omdahl

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Description:

Understanding and minimizing problematic relationships in the workplace are goals shared by those who work in and lead organizations as well as those who study organizations. This volume explores troublesome behaviors and patterns that shape relationships (e.g., hostility, bullying, incivility, and ostracism), presents insights gained from in-depth work on contexts and frameworks (e.g., telework, bureaucracies, cultural dimensions, and tokenism from a feminist perspective), and addresses the potential to restore these relationships to greater wellbeing (e.g., resilience, positive communication, civility, and forgiveness). Written by leading experts on problematic relationships in the workplace, this volume combines scholarship with applications that will be valuable in any organization. The new contributions in this second volume of Problematic Relationships in the Workplace extend the first volume's work by exploring cutting-edge and emerging issues in the field. Book jacket.
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Book details

List price: $41.95
Copyright year: 2013
Publisher: Peter Lang
Publication date: 10/31/2012
Binding: Paperback
Pages: 345
Size: 6.00" wide x 8.50" long x 0.75" tall
Weight: 1.144
Language: English

Preface
Introduction to Problematic Relationships
A Review of Concepts Relevant to Problematic Relationships in the Workplace
The Role of Emotion in Problematic Relationships in the Workplace
Problematic Behaviors Impacting Relationships
Hostile Work Relationships
Workplace Bullying as Interpersonal Violence? A Recon ceptualization in Progress
The Relative Predictability of Incivility on Interpersonal and Organizational Trust
Exclusive or Exclusory: Workplace Relationships, Ostracism, and Isolation
Frameworks for Understanding Problematic Relationships in the Workplace
Out of Sight, Out of… the Loop? Relationship Challenges for Teleworkers and Their Co-Located Peers, Managers, and Organizations
The Bureaucrat as Problematic Other: Arendt's Warning
Contemplating an Upward Spiral; When Cultural Diversity Emerges in Problematic Workplace Relationships
Explaining Tensions in Workplace Relationships: Toward a Communicative and Situated Understanding of Tokenism
Maintaining and Restoring Effective Relationships
"The Most Vulnerable…[and] Most Resilient People": Communicatively Constituting Palestinian Refugees' Resilience
Communication Strategies to Restore Working Relations: Comparing Relationships That Improved with Ones That Remained Problematic
Protecting and Promoting Workplace Relationships: Professional Civility
Communicating Forgiveness in Work Relationships
Resilience, Civility, Positive Communication, and Forgiveness in the Academy
Contributors
Author Index
Subject Index
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