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| Introduction | |
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| Becoming a Successful Student | |
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| The Healthcare Industry | |
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| Introduction to Medical Assisting | |
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| The Medical Assisting Profession | |
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| Professional Behavior in the Workplace | |
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| Interpersonal Skills and Human Behavior | |
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| Medicine and Ethics | |
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| Medicine and Law | |
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| Administrative Medical Assisting | |
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| Computers in the Medical Office | |
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| Telephone Techniques | |
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| Scheduling Appointments | |
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| Patient Reception and Processing | |
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| The Office Environment and Daily Operations-NEW! | |
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| Written Communications and Document Processing | |
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| Health Information in the Medical Office | |
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| Documentation and Medical Records Management | |
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| Health Information Management | |
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| Privacy and Risk Management-NEW! | |
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| Billing and Coding Procedures | |
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| Basics of Diagnostic Coding | |
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| Basics of Procedure Coding | |
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| The Health Insurance Claim Form | |
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| Third-Party Reimbursement | |
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| Professional Fees, Billing, and Collecting | |
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| Financial and Practice Management | |
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| Banking Services and Procedures | |
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| Management of Practice Finances | |
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| Medical Practice Management and Human Resources | |
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| Medical Practice Marketing and Customer Service | |
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| Fundamentals of Clinical Medical Assisting | |
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| Infection Control | |
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| Patient Assessment | |
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| Patient Education | |
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| Nutrition & Health Promotion | |
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| Vital Signs | |
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| Assisting with the Primary Physical Examination | |
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| Assisting with Medications | |
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| Principles of Pharmacology | |
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| Pharmacology Math | |
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| Administering Medications (including IV Therapy) | |
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| Assisting with Medical Specialties | |
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| Assisting with Medical Emergencies | |
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| Assisting in Ophthalmology & Otolaryngology | |
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| Assisting in Dermatology | |
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| Assisting in Gastroenterology | |
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| Assisting in Urology & Male Reproduction | |
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| Assisting in Obstetrics & Gynecology | |
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| Assisting in Pediatrics | |
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| Assisting in Orthopedic Medicine | |
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| Assisting in Neurology & Mental Health | |
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| Assisting in Endocrinology | |
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| Assisting in Pulmonary Medicine | |
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| Assisting in Cardiology | |
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| Geriatrics | |
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| Diagnostic Procedures | |
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| Principles of Electrocardiography | |
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| Assisting with Diagnostic Imaging | |
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| Assisting in the Clinical Laboratory | |
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| Assisting in the Analysis of Urine | |
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| Assisting in Phlebotomy | |
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| Assisting in the Analysis of Blood | |
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| Assisting in Microbiology | |
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| Assisting with Surgeries | |
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| Surgical Supplies & Instruments | |
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| Surgical Asepsis & Assisting with Surgical Procedures | |
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| Career Development | |
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| Career Development & Life Skills | |
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| Appendixes | |
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| Patients Bill of Rights | |
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| Claim Form Comparison Charts | |
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| State Licensing Agencies for Radiology | |
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| English-Spanish Phrases | |
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| Procedure Charting Examples | |
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| Glossary | |