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Preface | |
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Consumer Behavior Across Cultures | |
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Global Consumers in a Global Village? | |
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Globalization and Global Consumer Culture | |
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Post-Scarcity Societies and the Culture Paradigm | |
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Global Communities? | |
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New Media | |
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Universalism | |
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Sense of History | |
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Branding and Advertising: From Global to Multi-Local | |
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Consumer Behavior | |
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A Model of Cross-Cultural Consumer Behavior | |
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Organization of the Book | |
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Conclusion | |
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Values and Culture | |
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Values | |
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Culture Defined | |
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Comparing Cultures | |
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National Cultures | |
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Dimensions of Culture | |
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Relationship of Man With Nature | |
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High-Context Communication Culture and Low-Context Communication Culture | |
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Dimensions of Time | |
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Hofstede: Five Dimensions of National Culture | |
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Schwartz: Seven Value Types or Motivational Domains | |
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Comparing Dimensional Models | |
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Application to Consumer Behavior | |
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Culture Relationships | |
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Conclusion | |
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Convergence and Divergence in Consumer Behavior | |
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Convergence Theory | |
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Modernization | |
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Convergence: Macro and Micro Level | |
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Convergence-Divergence in Consumer Behavior | |
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National Wealth as an Explaining Variable | |
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Over Time Culture Replaces Income As an Explanatory Variable | |
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With Increased Wealth Cultural Values Become Manifest | |
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Other Measurement Variables | |
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Urbanization | |
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Population Density | |
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Education | |
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Age Distribution | |
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Household and Family | |
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Social Class | |
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Ethnicity | |
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Climate | |
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Consumer Behavior, National Wealth, and Culture | |
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Conclusion | |
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The Consumer: Attributes | |
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The Concept of Self | |
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Implications for Marketing, Branding, and Advertising | |
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Self-Enhancement and Self-Esteem | |
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Personality | |
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The Brand Personality Concept | |
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Personal Traits | |
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Brand Personality Traits | |
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Identity and Image | |
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Corporate Identity, Brand Identity and Brand Image | |
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Attitude | |
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Attitude and Behavior | |
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Lifestyle | |
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Conclusion | |
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Social Processes | |
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Motivation, Needs, and Drives | |
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Culture-Related Consumer Needs and Motives | |
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Emotion | |
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Emotions in Advertising | |
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Group Processes | |
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Family and Relationships Parents-Children | |
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Conformity | |
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Public and Private Space | |
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Reference Groups | |
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Opinion Leaders | |
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Conclusion | |
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Mental Processes | |
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Cognition and Cognitive Styles | |
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Learning and Memory | |
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Cognition and Affect | |
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Language | |
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Categorization | |
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Perception | |
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The Creative Process | |
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Attribution | |
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Locus of Control | |
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Information Processing | |
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Involvement Theory | |
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Decision Making | |
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Conclusion | |
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Culture, Communication and Media Behavior | |
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Communication and Culture | |
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Communication Styles | |
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Mass Communication Styles | |
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Advertising Styles | |
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Web Communication Styles | |
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Media Behavior | |
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The Internet | |
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Responses to Marketing Communications | |
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Brand Communications Across Cultures | |
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The Future of Global Advertising | |
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Conclusion | |
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Consumer Behavior Domains | |
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Product Acquisition, Usage, and Ownership | |
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Food and Beverages | |
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Nondurable Household Products | |
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Personal Care and Cosmetics | |
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Clothing and Footwear | |
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Household Appliances | |
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Consumer Electronics and Personal Computers | |
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Telecommunications | |
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Luxury Articles | |
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Cars | |
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Leisure | |
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Shopping and Buying Behavior | |
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Complaining Behavior | |
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Brand Loyalty | |
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Adoption and Diffusion of Innovations | |
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Predicting Market Development Across Cultures | |
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Conclusion | |
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GNI/Capita 2001 (US$) and Hofstede Country Scores for 64 Countries | |
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Data Sources | |
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Name Index | |
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Subject Index | |
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About the Author | |