Celeste P.M. Wilderom (1956) is a full Professor of �Management & Organizational Behavior in the Private and the Public sector� (University of Twente, the Netherlands). She obtained a Ph.D. from the State UniversiÂty of New York, Buffalo (USA) in 1987. Her main research pertains to organizational service, leadership, change and culture. She is one of the three editors of the award-winning Handbook of Organizational Culture & Climate (2000, Sage). A recent culture publication, co-authored with Ford and Caparella, appeared in the Journal of Strategy and Management (2008). Since 2003 she has initiated and co-chaired -within the annual EGOS meetings- the standing-work group on… �Professional Service Organizations and Knowledge-intensive Work.� Currently a senior editor of the British Journal of Management, previously she was associate editor of the Academy of Management Executive (now �Perspectives�) and the International Journal of Service Industry Management (now �Journal of Service Management�). For more information (including a list of publications) see http://www.bbt.utwente.nl/iscm/staff
Mark F. Peterson is Professor of International Management at Florida Atlantic University and holds the Hofstede Chair in Cultural Diversity at Maastricht University. His principal interests are in questions of how culture and international relations affect the way organizations should be managed. He has published over 100 articles and chapters, a similar number of conference papers, and several books. The articles have appeared in major management and international management journals such as Administrative Science Quarterly, the Academy of Management Journal, the Journal of International Business Studies, the Journal of Organizational Behavior, Leadership Quarterly, Human Relations, and… Organization Science. He has also contributed international management themes to the basic social science literature through chapters in the Annual Review of Psychology, the Communication Yearbook, the Handbook of Industrial and Organizational Psychology, and Research in the Sociology of Organizations. He is an Associate Editor for the Journal of Organizational Behavior, and a Consulting Editor for the Journal of International Business Studies.