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Talk in Action Interactions, Identities, and Institutions

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ISBN-10: 140518549X

ISBN-13: 9781405185493

Edition: 2010

Authors: John Heritage, Steven Clayman

List price: $58.95
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Book details

List price: $58.95
Copyright year: 2010
Publisher: John Wiley & Sons, Limited
Publication date: 4/13/2010
Binding: Paperback
Pages: 320
Size: 6.75" wide x 9.75" long x 0.50" tall
Weight: 1.386
Language: English

Introduction
Conversation Analysis and Social Institutions
Conversation Analysis: Some Theoretical Background
Talking Social Institutions into Being
Dimensions of Institutional Talk
Calls for Emergency Service
Emergency Calls as Institutional Talk
Gatekeeping and Entitlement to Emergency Service
Emergency Calls under Stress
Doctor-Patient Interaction
Patients' Presentations of Medical Issues: The Doctor's Problem
Patients' Presentations of Medical Issues: The Patient's Problem
History Taking in Medicine: Questions and Answers
Diagnosis and Treatment: Medical Authority and Its Limits
Trials, Juries, and Dispute Resolution
Trial Examinations
Jury Deliberations
Informal Modes of Dispute Resolution
News and Political Communication
News Interview Turn Taking
Question Design in the News Interview and Beyond
Answers and Evasions
Interaction en Masse: Audiences and Speeches
Conclusion
Transcript Symbols
References
Index of Names
Index of Subjects