I'm Right, You're Wrong, Now What? Break the Impasse and Get What You Need

Name: I'm Right, You're Wrong, Now What? Break the Impasse and Get What You Need
Price: 9.89 USD
Availability: InStock
ISBN: 9781401303464

ISBN-10: 1401303463

ISBN-13: 9781401303464

Edition: 2008

Authors: Amador Xavier

List price: $25.00

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Part negotiation, part psychology, part common sense, I'm Right, You're Wrong, Now What? moves readers beyond the sort of impasses we often find ourselves faced with. People get stuck in "I'm right, you're wrong!" arguments everyday, Dr. Amador says. These impasses can be toxic, stall progress, and hurt relationships, or they can be healthy and bring people together to get things done. You just need to know what to do. That's where his LEAP technique comes in: Listen reflectively Empathize with the other person's point of view. Agree on those goals you share. Partner on achieving those goals LEAP is a powerful and pragmatic tool that can help us all navigate conflicts and arguments in order…

Book details

List price: $25.00
Copyright year: 2008
Publisher: Hyperion Press
Publication date: 4/1/2008
Binding: Hardcover
Pages: 256
Size: 6.13" wide x 9.25" long x 0.85" tall
Weight: 1.034
Language: English



Introduction



Getting Ready to LEAP



I'm Right, You're Wrong-How to Recognize When You've Reached an Impasse



What Is It You Really Need?



Learning to Give in Order to Get What You Really Need



Learning to LEAP



The Psychology of LEAP



Before You LEAP-Stop and Look Both Ways



Listen-in Order to Disarm



Empathize-in Order to Befriend



Now What?



Agree-with Your Adversary



Partner-to Get What You Need



LEAP for the Many Faces of Impasse



LEAP to Better Relationships at Home



LEAP to Better Business Relations



Getting Service People to LEAP to Your Assistance



LEAP Past Denial



LEAP Through Closed Doors


Conclusion: LEAP in Life