Managing Diversity

ISBN-10: 1256860298

ISBN-13: 9781256860297

Edition: 9th 2013

Authors: Dr. Carr-Ruffino

List price: $132.80 Buy it from $32.22 Rent it from $39.98
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Description:

Today’s American workplace is more multicultural than ever, but it can be hard for managers to keep up with all the rapid changes. Fortunately, Managing Diversity: People Skills for a Multicultural Workplace can help. This book is for people who see themselves as workplace leaders, either now or in the future, and for people who are ready to develop the skills needed to manage diversity. With thorough analysis and real-life examples, this book provides practical advice on how to open up your worldview and thus transform it.The manual deals with topics ranging from basic ethnic diversity (working with Euro-Americans, African Americans, Asian Americans, Latino Americans, Arab Americans, American Indians), to the differences between women and men in the workplace, to the growing age range of American workers. Whether you need guidance helping a gay employee deal with homophobia in the workplace, or you need assistance understanding the religious customs of your newest Arab American employee, Managing Diversity will provide thoughtful answers and useful tips. It will prove invaluable as we move into the increasingly multicultural twenty-first century.
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Book details

List price: $132.80
Edition: 9th
Copyright year: 2013
Publisher: Pearson Learning Solutions
Publication date: 8/23/2012
Binding: Paperback
Pages: 700
Size: 7.00" wide x 9.75" long x 1.25" tall
Weight: 3.806
Language: English

How This Book Can Change Your Life
Succeeding in a Diverse Workplace
How the Workplace is Changing
Ten Payoffs for Managing Diversity Well
Meeting New Challenges: Global, National, Corporate, Personal
Career Success: How to Build Diverse People Skills
Understanding Cultures: Your Own and Others
How Can Cultural Knowledge Improve Relationships?
Understanding the Basics of Culture
How Do Cultures Differ? 11 Major Differences
Bi-Ethnic and Multi-Ethnic Persons
American Corporate Cultures
Guidelines for Completing Case Studies
Working with Euro-Americans: The Dominant Culture
Stereotypes and Realities
Who Are the Euro-Americans?
Euro-American Culture: How Is It Different?
Euro-American Male Impact & Issues
Stereotyping & Prejudice: How & Why They Occur
Stereotypes, Prejudice, Discrimination What's the Difference?
How Can We Pinpoint Our Prejudices?
What Is a Prejudice-Prone Personality?
How and Why Do We Become Prejudiced?
How Do People Express Prejudice?
Workplace Discrimination: Its Effects & Remedies
How Does Prejudice Affect People?
How Does Discrimination Affect Employees?
Melting Pot Approach to Managing Diversity
Legal Approach to Managing Diversity: EEO & AA
Inclusive Multicultural Approach: Challenges & Opportunities
Men and Women: Parallel Cultures
Stereotypes and Realities
Does Culture Determine Male-Female Traits & Status?
Men & Women: Growing Up in Two Different Worlds
Male & Female Communication Styles
How Have Gender Roles Evolved & Changed?
Male & Female Leadership Styles
Women's Issues: Barriers to Career Success
Men's Issues: New Roles & Expectations
Sexual Harassment: Understand It & Prevent It
Assertiveness: Authentic Male-Female Interactions
Leadership Challenges: Overcoming Gender Barriers
Leadership Opportunities: Promoting Gender Equity
Working with African Americans
Stereotypes and Realities
Connections to the Past
Current Profile
The African American Community: Key Values
The African American Community: Old & New Customs
Issues Important to the African American Community
Leadership Challenge: Breaking Through the Barriers to Success
Leadership Opportunities: Building on African American Strengths
Working with American Indians
Myths and Stereotypes vs. Reality
Connections to the Past
Current Profile
Common Threads: American Indian Worldviews
Common Threads: American Indian Values
Common Threads: Ceremonies, Rituals, Customs
American Indian Issues
Leadership Challenges & Opportunities
Working With Asian Americans
Stereotypes and Realities
Connections to the Past
Current Profile
Common Threads and Core Values
Key Issues Important to Asian Americans
Chinese American Workers
Filipino American Workers
Southeast Asian American Workers
Japanese American Workers
Korean American Workers
Asian Indian Americans
Hawaiian & Pacific Islanders
Leadership Challenges: Overcoming Barriers to Career Success
Leadership Opportunities: Building Upon Their Strengths
Working with Arab Americans
Stereotypes and Realities
Connections to the Past: History
Current Profile: Who Are the Arab Americans?
Common Threads of Arab Cultures
Arab American Issues
Leadership Challenges & Opportunities
Working With Latino Americans
Stereotypes and Realities
Current Profile: Who Are the Latino Americans?
Latin American Cultures: Common Worldview Values
Latino American Ways: Personal Relationships
Latino American Issues
Mexican Americans
Puerto Rican Americans
Cuban Americans
Other Latino Americans
Leadership Challenges: Meeting Cultural Needs of Latino Americans
Leadership Opportunities: Building on Latino American Strengths
Working with Gay Persons
Stereotypes and Realities
Current Profile
Antigay Prejudice: Nature & Impact
What's It Like to Grow Up Gay?
What's the Gay Community All About?
Resolving the Nature-Nurture Debate: Born Gay or Choose to Be Gay?
Managing a Gay Identity in the Workplace
Gaining Legal Rights
Leadership Challenge: Overcoming Specific Workplace Barriers
Leadership Opportunities: Building on Gay Persons' Strengths
Working with Persons with Disabilities
Myths and Realities
What's In a Name?
Why Are Persons with Disabilities Excluded?
Evolution: From Victim to Activist
Who Are the Disabled? Current Profile
What's It Like to Be a Person with a Disability?
What's the Independent Living Movement?
The ADA-What You Need to Know
Leadership Challenges: Overcoming Barriers to Career Success
Leadership Opportunities: Building on Their Strengths
Bonus: Frequently Asked Questions (FAQs)
Working with Older & Younger Persons
Stereotyped Myths and Realities
Past and Present Profile
Ageism: How It Works, How to Move Beyond It
The ADEA: What You Should Know
Employee Retirement: Whether, When, and How?
Leadership Challenge: Preventing Older Employees' Skills Obsolescence
Leadership Opportunity: Bridging Generation Gaps
Leadership Opportunities: Building on Strengths of All Generations
Working with Persons of All Sizes and Shapes
Myths and Realities
How Does Fat Prejudice Affect People?
What Do We Know about Overweight &Obesity?
What Rights Do Activists Want?
What Rights Do Employers Want to Retain?
What Laws Protect Obese Workers?
Leadership Challenge: Meeting Workplace Needs
Leadership Opportunities: Building on Strengths
Working with Persons From Diverse Religions
Myths & Realities
Religions of the World
Religions in the United States
Judaism: the Oldest Abrahamic Religion
Christianity: The Largest Abrahamic Religion
Islam: Abrahamic Religion of a Growing U.S. Minority
Confucianism: Focus on Ethics and Public Life
Taoism: Tapping Vital Life Energy
Hinduism: Paths and Steps to God
Buddhism: Beyond Ego and Suffering
Leadership Challenges & Opportunities: Managing Religious Freedom in the Workplace
Inclusive Corporate Cultures
Leadership Challenges: Meet All Employees' Needs
Leadership Opportunities: Overview
Leadership Opportunity #1: Create an Inclusive Culture
Leadership Opportunity #2: Adopt an Inclusive Multicultural Approach
Leadership Opportunity #3: Build on Equal Opportunity Principles
Leadership Opportunity #4: Modify Corporate Systems and Practices
Leadership Opportunity #5: Include All Employees in Bottom-Line Efforts
Leadership Opportunity #6: Build Consensus for Change
Leadership Opportunity #7: Overcome Resistance to Diversity Initiatives
A Concluding Acknowledgment of Your Achievement
Appendix
Index
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