Administrative Medical Assisting

ISBN-10: 1133133924

ISBN-13: 9781133133926

Edition: 7th 2013

Authors: Joan Follis, Marilyn T. Fordney, Linda L. French

List price: $46.99
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ADMINISTRATIVE MEDICAL ASSISTING, 7E, is the most comprehensive learning package available for front-office medical assisting, featuring step-by-step procedures for job skills and the development of critical thinking through real-life scenarios. This proven package includes in-depth coverage of essential administrative competencies including professional and career responsibilities, interpersonal communications, records management, written communications, financial administration, and managing the office. Updated to reflect the latest accreditation and certification standards, this robust resource also features new or updated content in every chapter, including the latest requirements for skill competency, technology, insurance regulations and health care reform, and legal compliance essential for medical assistants to succeed as 21st-century allied health professionals.
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Book details

List price: $46.99
Edition: 7th
Copyright year: 2013
Publisher: Delmar Cengage Learning
Publication date: 5/6/2012
Binding: Paperback
Pages: 864
Size: 8.00" wide x 11.00" long x 1.25" tall
Weight: 3.740
Language: English

Ariana Franklin is a pen name used by Diana Norman. She is a British author and journalist writing historical fiction and non-fiction. She was born in Devon, England. She is married to the film critic Barry Norman.

Before focusing on her career as an educator and author, Linda L. French, CMA-C, NCICS, CPC, worked for 15 years in a variety of physician office settings as a clinical and administrative medical assistant, medical insurance biller, and office manager. She is a Certified Medical Assistant--Clinical Specialist (AAMA), Nationally Certified Insurance & Coding Specialist (NCCT), and a Certified Professional Coder (AAPC). French has served as an educator for more than 10 years, teaching allied health courses at community colleges, adult schools, post-secondary institutions, and private corporations through UCSB-Extend. Additionally, she has also served as a consultant for physicians and provided customized employee training for a private billing service.

Professional and Career Responsibilities
A Career As an Administrative Medical Assistant
The Health Care Environment: Past, Present, and Future
Medicolegal and Ethical Responsibilities
Interpersonal Communications
The Art of Communication
Receptionist and the Medical Office Environment
Telephone Procedures
Records Management
Filing Procedures
Medical Records
Drug and Prescription Records
Written Communications
Written Correspondence
Processing Mail and Telecommunications
Financial Administration
Fees, Credit, and Collection
Health Insurance Systems and Claim Submission
Procedural and Diagnostic Coding
Managing the Office
Office Managerial Responsibilities
Financial Management of the Medical Practice
Summary of Future Health Care Trends
Seeking a Position as An Administrative Medical Assistant (Internet only)
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