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| Exhibits and Tools | |
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| Website Contents | |
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| Acknowledgments | |
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| Introduction | |
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| Overview of the Design Process | |
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| Essential Steps in the Training Design Process | |
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| Where Materials Development Fits into the Design Process | |
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| A Ten-Part Training Plan to Use as a Blueprint for Materials Development | |
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| How to Present a Training Plan to Management and Gain Approval | |
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| Next Steps | |
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| Objectives for Writing Projects | |
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| Instructional Objectives Versus Objectives for Training Program Materials | |
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| Write Instructional Objectives | |
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| Four Characteristics of Instructional Objectives | |
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| Four Elements of Well-Written Objectives for Training Program Materials | |
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| Sample Objectives for Writing Materials | |
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| Next Steps | |
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| Use the Writing Process | |
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| Assess Your Writing Skills | |
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| Use Four Steps to Organize Your Ideas | |
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| Next Steps | |
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| What Are the Best Training Methods? | |
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| Select the Best Learning Experiences | |
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| Select the Appropriate Technical Training Methods to Promote Recall and Application | |
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| Select the Best Audiovisual Support for Materials Design and Delivery | |
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| Pace Training Methods to Avoid Boredom | |
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| Determine How Much Practice Is Needed to Learn a Skill | |
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| Sequence Training Methods Using a Situational Training Model | |
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| Describe How the Materials Development Process Changes Based on Classroom Versus e-Learning Delivery | |
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| Next Steps | |
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| Develop Materials for Learning Activities | |
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| Write Three Types of Materials, Depending on the Purpose | |
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| Use a Seven-Step Process to Design Learning Activities | |
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| Adapt, Modify, or Create New Learning Experiences | |
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| Create Discovery Learning by Developing Five Adult Learning Steps Process Any Learning Activity | |
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| Distinguish the Use of Different Types of Handout Materials | |
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| Edit Materials to Address Content and Format Issues | |
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| Develop Effective and Lean Job Aids | |
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| Use Different Graphic Looks to Enhance Training Materials | |
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| Next Steps | |
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| Develop Learning Activities to Acquire Knowledge and Skill and to Influence Attitudes | |
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| Application Sharing | |
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| The Case Study Method | |
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| How to Develop a Case Study | |
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| Discussion or Chat | |
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| Games and Simulations | |
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| In-Basket Exercises | |
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| Interviews | |
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| Jigsaw Learning, Teaching Learning Teams, Teaching Projects | |
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| Polling | |
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| Task Force Projects | |
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| Writing Tasks | |
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| Session Starters and Energizers | |
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| Next Steps | |
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| Develop Learning Activities to Acquire Knowledge | |
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| Lecture | |
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| Learning Tournaments | |
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| Self-Study Materials, Printed Resources, and Information Search | |
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| Course Pre-Work | |
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| Study Groups | |
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| Observation, Field Trips, and Video | |
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| Demonstrations | |
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| Tests | |
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| Next Steps | |
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| Develop Learning Activities to Acquire Skill | |
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| Practice and Return Demonstrations | |
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| Role Play/Skill Practice | |
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| Next Steps | |
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| Develop Learning Activities to Influence Attitudes | |
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| Empathy Role Play | |
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| Inquiry-Oriented Discussions | |
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| Self-Assessments and Inventories | |
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| Behavior Modeling | |
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| Next Steps | |
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| Develop Assessments and Tests | |
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| Why Write Tests? | |
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| Do We Need to Test? Criteria for Testing | |
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| Skill Performance Tests | |
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| Knowledge Tests | |
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| Test Development Steps | |
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| Test Reliability | |
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| Test Validity | |
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| Skill Performance Rating Systems | |
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| Next Steps | |
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| Develop a Lesson Plan or Leader's Guide | |
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| Contents of Lesson Plans | |
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| Types of Lesson Plans | |
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| Design Effective Visual Support | |
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| Flip Charts, Whiteboards | |
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| Design Slides with Power | |
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| Color Psychology | |
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| Transition and Build Checklist | |
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| Video Scripting | |
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| Converting Classrom Training for e-Learning | |
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| Bibliography | |
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| About the Author | |
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| Index | |