Becoming a Conflict Competent Leader How You and Your Organization Can Manage Conflict Effectively
Edition: 2nd 2013
List price: $43.50
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Description: This second edition the classic resource on conflict resolution combines research, conceptual models, practitioner experience, and stories that highlight the core conflict competencies. The book underscores the importance for leaders to develop the critical skills they need to help them, their colleagues, and their organizations deal more effectively with conflict and move their organizations forward. This new edition expands on the conflict competence model, includes new tools and techniques, shows how to develop conflict competent teams and organizations, and offers a new online assessment.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $43.50
Copyright year: 2013
Publisher: John Wiley & Sons, Incorporated
Publication date: 12/17/2012
Size: 6.00" wide x 9.00" long x 1.10" tall
|Preface to the Second Edition|
|The What and Why of Conflict Competent Leaders|
|Understanding the Dynamics of Conflict and Your Responses to It|
|Cool Down: Managing Your Emotions|
|Slow Down and Reflect: Taking Time to Consider What Is Happening|
|Preventing Destructive Responses to Conflict|
|Fostering Constructive Responses to Conflict|
|Developing and Leading Conflict Competent Teams|
|Creating Conflict Competent Organizations|
|About the Center for Creative Leadership|