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| Introduction | |
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| Windows Operating Systems Overview | |
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| Discovering the History of Windows | |
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| DOS-The Precursor | |
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| Windows 3.1-The GUI | |
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| Windows Evolution | |
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| Understanding the OS Architecture | |
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| The Layers in Windows | |
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| Windows Compared to Other Systems | |
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| Identifying Windows Interfaces | |
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| Using the GUI Interface | |
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| Using the Command Prompt Interface | |
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| Using Windows PowerShell | |
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| The Essentials and Beyond | |
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| Installing Windows | |
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| Exploring OS Editions | |
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| Comparing Windows Editions | |
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| Defining System Requirements | |
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| Using the PC Upgrade Advisor | |
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| Planning Clean Installs vs. Upgrades | |
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| Understanding Upgrade Paths | |
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| Considering Application Compatibility | |
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| Planning for Upgrades | |
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| Planning for Clean Installs | |
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| Understanding Installation Types | |
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| Installing from Removable Media | |
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| Performing Network-Based Installations | |
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| Managing Product Identification Keys | |
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| Using Virtualized Installations | |
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| Introducing Virtualization | |
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| Application Virtualization | |
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| Using Windows Virtual PC | |
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| Using Third-Party Virtualization Software | |
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| Understanding Windows XP Mode | |
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| The Essentials and Beyond | |
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| Managing the Desktop | |
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| Understanding Desktop Features | |
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| Exploring the Desktop | |
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| Using the Desktop Configuration Interfaces | |
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| Start Menu Settings | |
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| Taskbar Settings | |
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| Notification Area Settings | |
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| Understanding User Profiles and Desktop Relationships | |
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| Working with Gadgets | |
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| Adding Gadgets to the Desktop | |
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| Configuring Gadgets | |
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| Installing and Removing Gadgets | |
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| Changing Display Settings | |
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| Configuring the Screen Resolution | |
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| Configuring Screen Magnification | |
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| Using Multiple Display Devices | |
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| Creating Shortcuts | |
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| Creating a New Desktop Shortcut | |
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| Modifying a Shortcut | |
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| Adding System Icons to the Desktop | |
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| Configuring the Aero Interface | |
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| Understanding the Aero Features | |
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| Using Aero Themes | |
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| Configuring Aero Settings | |
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| The Essentials and Beyond | |
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| Using Native Applications | |
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| Using the Traditional Tools | |
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| Editing Text | |
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| Working with Images | |
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| Performing Calculations | |
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| Working with Internet Explorer | |
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| Exploring the Browser Interface | |
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| Using the Tools Menu | |
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| Creating Screenshots | |
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| Using the Print Screen Button | |
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| Working with the Snipping Tool | |
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| Using Media Applications | |
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| Understanding Media Applications | |
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| Configuring Windows Media Player | |
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| Viewing Configuration Settings | |
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| Using MSCONFIG | |
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| Using System Information | |
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| PowerShell and Command Prompt Information Gathering | |
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| The Essentials and Beyond | |
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| Managing with the Control Panel | |
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| Understanding Applets . | |
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| Defining a Control Panel Applet . | |
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| Exploring the Available Applets | |
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| Configuring Administrative Tools | |
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| Understanding the Administrative Tools Applet | |
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| Working with the Administrative Tools | |
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| Configuring Accessibility | |
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| Windows Accessibility Features | |
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| Using the Ease of Access Center | |
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| Using Important Applets | |
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| Configuring Default Programs | |
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| Using the Power Management Tools | |
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| Understanding the System Applet | |
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| The Essentials and Beyond | |
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| Mobility and Remote Management | |
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| Understanding Mobility | |
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| Using the Sync Center | |
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| Using Windows Mobility Center | |
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| Using Remote Desktop | |
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| Enabling Remote Desktop | |
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| Connecting to Remote Desktop | |
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| Using Remote Assistance | |
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| Enabling and Configuring Remote Assistance | |
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| Requesting Assistance | |
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| Responding to a Request | |
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| Understanding the MMC | |
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| Exploring the MMC Interface | |
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| Creating Custom Consoles | |
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| Working with Windows PowerShell | |
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| Understanding Cmdlets | |
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| Executing Remote Commands | |
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| The Essentials and Beyond | |
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| Managing Applications | |
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| Planning for Local and Network Applications | |
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| Using Localized Applications | |
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| Using Networked Applications | |
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| Installing, Configuring, and Removing Applications | |
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| Understanding Installation Methods | |
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| Configuring Applications | |
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| Removing Applications | |
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| Using Group Policy for Application Control | |
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| Restricting Application Installation | |
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| Disabling Access to Removable Media | |
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| Deploying Applications with Group Policy | |
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| Understanding Application Virtualization | |
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| Understanding Med-V | |
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| Understanding VDI | |
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| The Difference between Services and Standard Applications | |
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| Defining Services | |
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| Configuring Service Settings | |
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| Managing Service Accounts | |
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| Understanding Service Dependencies | |
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| Stopping, Starting, and Restarting Services | |
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| The Essentials and Beyond | |
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| Controlling Malware | |
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| Understanding Malware Types | |
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| Understanding Viruses and Worms | |
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| Defining Trojans and Backdoors | |
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| Avoiding Phishing Attacks | |
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| Planning for Malware Protection | |
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| Security Defined | |
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| Configuring and Using UAC | |
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| Selecting Anti-Malware Solutions | |
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| Protecting the Windows Registry | |
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| Understanding Microsoft Protection Methods | |
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| Working with the Action Center | |
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| Understanding the Malicious Software Removal Tool | |
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| Using Windows Defender | |
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| Using Microsoft Security Essentials | |
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| Understanding Microsoft Forefront | |
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| The Essentials and Beyond | |
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| File Management | |
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| Understanding Filesystems | |
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| Exploring the Purpose of a Filesystem | |
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| Comparing Windows Filesystems | |
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| Contrasting 32-Bit and 64-Bit Systems | |
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| Working with Encryption | |
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| Encrypting Files and Folders | |
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| Understanding BitLocker Encryption | |
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| Managing Encryption Keys | |
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| Using Compression | |
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| Using Libraries | |
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| Library Features and Functionality | |
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| Organizing with Libraries | |
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| Creating a New Library | |
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| Configuring Library Properties | |
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| The Essentials and Beyond | |
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| Network Shares | |
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| Planning for File Sharing | |
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| Understanding Network Hardware | |
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| Understanding TCP/IP | |
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| Working with Network Types | |
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| Participating in a Workgroup | |
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| Creating a New Homegroup | |
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| Joining a Windows Domain | |
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| Creating File Shares | |
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| Creating Share Types | |
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| Mapping Drives | |
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| Understanding NTFS and Share Permissions | |
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| Understanding Authentication and Authorization | |
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| Comparing NTFS and Share Permissions | |
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| Creating Share Permissions | |
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| Creating NTFS Permissions | |
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| Sharing Printers | |
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| Creating Printer Shares | |
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| Managing Printer Shares | |
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| Providing Printer Drivers | |
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| The Essentials and Beyond | |
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| Device Management | |
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| Understanding Device Drivers | |
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| Defining Device Drivers | |
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| Locating and Downloading Drivers | |
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| Installing Third-Party Software | |
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| Using the Device Manager | |
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| Exploring Plug-and-Play Operations | |
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| Understanding Plug-and-Play Features | |
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| Defining the Plug-and-Play Process | |
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| Connecting and Managing Devices | |
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| Initial Device Installation | |
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| Updating Drivers | |
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| Creating a Driver List | |
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| Printers | |
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| Comparing Local and Network Printers | |
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| Connecting and Disconnecting Printers | |
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| Using Print Queues | |
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| Printing to a File | |
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| Internet Printing | |
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| System Devices | |
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| Understanding Multimedia Devices | |
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| Using Input Devices | |
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| Exploring System Board Chipsets | |
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| The Essentials and Beyond | |
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| Storage Management | |
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| Data Storage Concepts | |
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| Selecting Hard Drives for Your Computers | |
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| Choosing a Filesystem | |
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| Understanding Networked Storage | |
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| Using DFS | |
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| Understanding RAID | |
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| Identifying Storage Technologies | |
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| Understanding Disk Types | |
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| Basic and Dynamic Disks | |
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| Virtual Hard Disks | |
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| Optical Media | |
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| Using Online Storage | |
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| Microsoft Online Storage Solutions | |
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| Third-Party Online Storage Solutions | |
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| The Essentials and Beyond | |
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| Windows Troubleshooting | |
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| Troubleshooting Processes | |
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| REACT | |
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| OSI Model | |
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| The Hardware/Software Model | |
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| Symptom, Diagnosis, and Solution | |
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| Systems Thinking | |
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| Using Disk Defragmenter | |
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| Working with the Defragmenter GUI | |
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| Using the DEFRAG Command Prompt Tool | |
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| Using Defraggler | |
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| Performing a Disk Cleanup | |
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| Using the Disk Cleanup Tool | |
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| Searching for Large Files | |
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| Scheduling Tasks | |
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| Accessing Additional Troubleshooting Tools | |
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| Using Event Viewer | |
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| Task Manager | |
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| Resource Monitor | |
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| The Essentials and Beyond | |
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| Backup and Recovery | |
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| Planning for Backups | |
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| Comparing Backup Methods and Tools | |
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| Understanding Backup Options | |