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Prefacex xi | |
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Overview | |
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Introduction | |
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Understanding Project Management | |
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Defining Project Success | |
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The Project Manager���Line Manager Interface | |
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Defining the Project Manager���s Role | |
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Defining the Functional Manager���s Role | |
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Defining the Functional Employee���s Role | |
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Defining the Executive���s Role | |
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Working with Executives | |
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The Project Manager as the Planning Agent | |
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Project Champions | |
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The Downside of Project Management | |
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Project-Driven versus Non���Project-Driven Organizations | |
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Marketing in the Project-Driven Organization | |
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Classification of Projects | |
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Location of the Project Manager | |
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Differing Views of Project Management | |
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Concurrent Engineering: A Project Management Approach | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Case Study | |
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Williams Machine Tool Company | |
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Project Management Growth: Concepts and Definitions | |
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Introduction | |
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General Systems Management | |
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Project Management: 1945���1960 | |
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Project Management: 1960���1985 | |
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Project Management: 1985���2009 | |
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Resistance to Change | |
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Systems, Programs, and Projects: A Definition | |
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Product versus Project Management: A Definition | |
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Maturity and Excellence: A Definition | |
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Informal Project Management: A Definition | |
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The Many Faces of Success | |
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The Many Faces of Failure | |
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The Stage-Gate Process | |
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Project Life Cycles | |
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Gate Review Meetings (Project Closure) | |
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Project Management Methodologies: A Definition | |
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Organizational Change Management and Corporate Cultures | |
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Project Management Intellectual Property | |
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Systems Thinking | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Organizational Structures | |
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Introduction | |
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Organizational Work Flow | |
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Traditional (Classical) Organization | |
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Developing Work Integration Positions | |
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Line���Staff Organization (Project Coordinator) | |
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Pure Product (Projectized) Organization | |
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Matrix Organizational Form | |
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Modification of Matrix Structures | |
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The Strong, Weak, Balanced Matrix | |
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Center for Project Management Expertise | |
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Matrix Layering | |
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Selecting the Organizational Form | |
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Structuring the Small Company | |
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Strategic Business Unit (SBU) Project Management | |
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Transitional Management | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Case Study | |
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Jones and Shephard Accountants, Inc. | |
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Organizing and Staffing the Project Office Andteam | |
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Introduction | |
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The Staffing Environment | |
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Selecting the Project Manager: An Executive Decision | |
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Skill Requirements for Project and Program Managers | |
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Special Cases in Project Manager Selection | |
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Selecting the Wrong Project Manager | |
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Next Generation Project Managers | |
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Duties and Job Descriptions | |
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The Organizational Staffing Process | |
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The Project Office | |
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The Functional Team | |
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The Project Organizational Chart | |
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Special Problems | |
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Selecting the Project Management Implementation Team | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Management Functions | |
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Introduction | |
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Controlling | |
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Directing | |
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Project Authority | |
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Interpersonal Influences | |
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Barriers to Project Team Development | |
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Suggestions for Handling the Newly Formed Team | |
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Team Building as an Ongoing Process | |
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Dysfunctions of a Team | |
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Leadership in a Project Environment | |
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Life-Cycle Leadership | |
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Organizational Impact | |
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Employee���Manager Problems | |
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Management Pitfalls | |
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Communications | |
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Project Review Meetings | |
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Project Management Bottlenecks | |
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Communication Traps | |
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Proverbs and Laws | |
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Human Behavior Education | |
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Management Policies and Procedures | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Case Studies | |
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The Trophy Project | |
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Leadership Effectiveness (A) | |
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Leadership Effectiveness (B )271 | |
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Motivational Questionnaire | |
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Management of? your? Time and Stress | |
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Introduction | |
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Understanding Time Management | |
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Time Robbers | |
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Time Management Forms | |
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Effective Time Management | |
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Stress and Burnout | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Case Study | |
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The Reluctant Workers | |
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Conflicts | |
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Introduction | |
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Objectives | |
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The Conflict Environment | |
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Conflict Resolution | |
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Understanding Superior, Subordinate, and Functional Conflicts | |
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The Management of Conflicts | |
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Conflict Resolution Modes | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Case Studies | |
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Facilities Scheduling at Mayer Manufacturing | |
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Telestar International | |
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Handling Conflict in Project Management | |
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Special Topics | |
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Introduction | |
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Performance Measurement | |
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Financial Compensation and Rewards | |
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Critical Issues with Rewarding Project Teams | |
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Effective Project Management in the Small Business Organization | |
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Mega Projects | |
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Morality, Ethics, and the Corporate Culture | |
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Professional Responsibilities | |
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Internal Partnerships | |
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External Partnerships | |
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Training and Education | |
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Integrated Product/Project Teams | |
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Virtual Project Teams | |
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Breakthrough Projects | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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The Variables for Success | |
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Introduction | |
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Predicting Project Success | |
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Project Management Effectiveness | |
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Expectations | |
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Lessons Learned | |
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Understanding Best Practices | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Working with Executives | |
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Introduction | |
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The Project Sponsor | |
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Handling Disagreements with the Sponsor | |
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The Collective Belief | |
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The Exit Champion | |
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The In-House Representatives | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Case Study | |
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Corwin Corporation | |
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Planning | |
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Introduction | |
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Validating the Assumptions | |
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General Planning | |
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Life-Cycle Phases | |
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Proposal Preparation | |
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Kickoff Meetings | |
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Understanding Participants��� Roles | |
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Project Planning | |
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The Statement of Work | |
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Project Specifications | |
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Milestone Schedules | |
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Work Breakdown Structure | |
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WBS Decomposition Problems | |
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Role of the Executive in Project Selection | |
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Role of the Executive in Planning | |
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The Planning Cycle | |
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Work Planning Authorization | |
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Why Do Plans Fail? | |
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Stopping Projects | |
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Handling Project Phaseouts and Transfers | |
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Detailed Schedules and Charts | |
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Master Production Scheduling | |
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Project Plan | |
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Total Project Planning | |
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The Project Charter | |
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Management Control | |
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The Project Manager���Line Manager Interface | |
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Fast-Tracking | |
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Configuration Management | |
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Enterprise Project Management Methodologies | |
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Project Audits | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Network Scheduling Techniques | |
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Introduction | |
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Network Fundamentals | |
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Graphical Evaluation and Review Technique (GERT) | |
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Dependencies | |
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Slack Time | |
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Network Replanning | |
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Estimating Activity Time | |
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Estimating Total Project Time | |
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Total PERT/CPM Planning | |
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Crash Times | |
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PERT/CPM Problem Areas | |
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Alternative PERT/CPM Models | |
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Precedence Networks | |
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Lag | |
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Scheduling Problems | |
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The Myths of Schedule Compression | |
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Understanding Project Management Software | |
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Software Features Offered | |
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Software Classification | |
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Implementation Problems | |
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Critical Chain | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Case Study | |
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Crosby Manufacturing Corporation | |
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Project Graphics | |
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Introduction | |
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Customer Reporting | |
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Bar (Gantt) Chart | |
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Other Conventional Presentation Techniques | |
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Logic Diagrams/Networks | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Pricing and Estimating | |
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Introduction | |
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Global Pricing Strategies | |
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Types of Estimates | |
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Pricing Process | |
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Organizational Input Requirements | |
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Labor Distributions | |
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Overhead Rates | |
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Materials/Support Costs | |
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Pricing Out the Work | |
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Smoothing Out Department Man-Hours | |
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The Pricing Review Procedure | |
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Systems Pricing | |
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Developing the Supporting/Backup Costs | |
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The Low-Bidder Dilemma | |
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Special Problems | |
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Estimating Pitfalls | |
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Estimating High-Risk Projects | |
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Project Risks | |
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The Disaster of Applying the 10 Percent Solution to Project Estimates | |
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Life-Cycle Costing (LCC) | |
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Logistics Support | |
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Economic Project Selection Criteria: Capital Budgeting | |
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Payback Period | |
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The Time Value of Money | |
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Net Present Value (NPV) | |
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Internal Rate of Return (IRR) | |
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Comparing IRR, NPV, and Payback | |
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Risk Analysis | |
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Capital Rationing | |
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Project Financing | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Cost Control | |
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Introduction | |
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Understanding Control | |
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The Operating Cycle | |
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Cost Account Codes | |
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Budgets | |
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The Earned Value Measurement System (EVMS) | |
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Variance and Earned Value | |
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The Cost Baseline | |
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Justifying the Costs | |
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The Cost Overrun Dilemma | |
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Recording Material Costs Using Earned Value Measurement | |
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The Material Accounting Criterion | |
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Material Variances: Price and Usage | |
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Summary Variances | |
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Status Reporting | |
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Cost Control Problems | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Case Studies | |
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The Bathtub Period | |
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Franklin Electronics | |
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Trouble in Paradise | |
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Trade-Off Analysis in a Project Environment | |
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Introduction | |
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Methodology for Trade-off Analysis | |
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Contracts: Their Influence on Projects | |
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Industry Trade-off Preferences | |
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Conclusion | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Risk Management | |
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Introduction | |
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Definition of Risk | |
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Tolerance for Risk | |
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Definition of Risk Management | |
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Certainty, Risk, and Uncertainty | |
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Risk Management Process | |
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Plan Risk Management | |
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Risk Identification | |
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Risk Analysis | |
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Qualitative Risk Analysis | |
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Quantitative Risk Analysis | |
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Probability Distributions and the Monte Carlo Process | |
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Plan Risk Response | |
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Monitoring and Control Risks | |
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Some Implementation Considerations | |
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The Use of Lessons Learned | |
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Dependencies between Risks | |
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The Impact of Risk Handling Measures | |
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Risk and Concurrent Engineering | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Case Studies | |
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Teloxy Engineering (A) | |
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Teloxy Engineering (B) | |
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Learning Curves | |
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Introduction | |
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General Theory | |
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The Learning Curve Concept | |
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Graphic Representation | |
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Key Words Associated with Learning Curves | |
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The Cumulative Average Curve | |
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Sources of Experience | |
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Developing Slope Measures | |
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Unit Costs and Use of Midpoint | |
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Selection of Learning Curves | |
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Follow-on Orders | |
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Manufacturing Breaks | |
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Learning Curve Limitations | |
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Prices and Experience | |
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Competitive Weapon | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Problems | |
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Contract Management | |
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Introduction | |
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Procurement | |
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Plan Procurement | |
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Conducting the Procurements | |
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Conduct Procurements: Request Seller Responses | |
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Conduct Procurements: Select Sellers | |
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Types of Contracts | |
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Incentive Contracts | |
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Contract Type versus Risk | |
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Contract Administration Cycle | |
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Contract Closure | |
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Using a Checklist | |
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Proposal-Contractual Interaction | |
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Summary | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Quality Management | |
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Introduction | |
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Definition of Quality | |
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The Quality Movement | |
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Comparison of the Quality Pioneers | |
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The Taguchi Approach | |
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The Malcolm Baldrige National Quality Award | |
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ISO 9000 | |
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Quality Management Concepts | |
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The Cost of Quality | |
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The Seven Quality Control Tools | |
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Process Capability (CP) | |
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Acceptance Sampling | |
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Implementing Six Sigma | |
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Lean Six Sigma and DMAIC | |
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Quality Leadership | |
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Responsibility for Quality | |
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Quality Circles | |
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Just-in-Time Manufacturing (JIT) | |
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Total Quality Management (TQM) | |
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Studying Tips for the PMI�“ Project Management Certification Exam | |
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Modern developments project Management | |
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Introduction | |
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The Project Management Maturity Model (PMMM) | |
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Developing Effective Procedural Documentation | |
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Project Management Methodologies | |
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Continuous Improvement | |
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Capacity Planning | |
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Competency Models | |
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Managing Multiple Projects | |
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End-of-Phase Review Meetings | |
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The Business of Scope Changes | |
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Introduction | |
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Need for Business Knowledge | |
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Timing of Scope Changes | |
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Business Need for a Scope Change | |
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Rationale for Not Approving a Scope Change | |
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The Project Office | |
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Introduction | |
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Present-Day Project Office | |
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Implementation Risks | |
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Types of Project Offices | |
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Networking Project Management Offices | |
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Project Management Information Systems | |
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Dissemination of Information | |
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Mentoring | |
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Development of Standards and Templates | |
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Project Management Benchmarking | |
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Business Case Development | |
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Customized Training (Related to Project Management) | |
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Managing Stakeholders | |
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Continuous Improvement | |
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Capacity Planning | |
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Risks of Using a Project Office | |
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Managing Crisis Projects | |
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Introduction | |
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Understanding Crisis Management | |
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Ford versus Firetone | |
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The Air France Concorde Crash | |
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Intel and the Pentium Chip | |
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The Russian Submarine Kursk | |
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The Tylenol Poisonings | |
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Nestl��s Marketing of Infant Formula | |
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The Space Shuttle Challenger Disaster | |
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The Space Shuttle Columbia Disaster | |
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Victims versus Villains | |
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Life-Cycle Phases | |
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Project Management Implications | |
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The Rise, Fall, and Resurrection of Iridium: A Project Management Perspective | |
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Introduction | |
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Naming the Project �ǣIridiumï¿½Ç | |
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Obtaining Executive Support | |
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Launching the Venture | |
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The Iridium System | |
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The Terrestial and Space-Based Network | |
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Project Initiation: Developing the Business Case | |
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The �ǣHiddenï¿½Ç Business Case | |
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Risk Management | |
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The Collective Belief | |
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The Exit Champion | |
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Iridium���s Infancy Years | |
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Debt Financing | |
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The M-Star Project | |
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A New CEO | |
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Satellite Launches | |
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An Initial Public Offering (IPO) | |
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Signing up Customers | |
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Iridium���s Rapid Ascent | |
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Iridium���s Rapid Descent | |
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The Iridium �ǣFluï¿½Ç | |
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Searching for a White Knight | |
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The Definition of Failure (October, 1999) | |
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The Satellite Deorbiting Plan | |
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Iridium Is Rescued for $25 Million | |
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Epilogue | |
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Shareholder Lawsuits | |
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The Bankruptcy Court Ruling | |
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Autopsy | |
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Financial Impact of the Bankruptcy | |
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What Really Went Wrong? | |
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Lessons Learned | |
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Conclusion | |
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Solutions to the Project Management Conflict Exercise | |
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Solution to Leadership Exercise | |
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Dorale Products Case Studies | |
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Solution to the Dorale Products Case Studies Answers | |
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Crosslisting of PMBOK�“ to the Text | |
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Author Index | |
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Subject Index | |