Union Steward's Complete Guide, 2nd Edition A Survival Manual

ISBN-10: 0965948625

ISBN-13: 9780965948623

Edition: 2nd 2006

Authors: David Prosten, Inc Staff Union Communication Services

List price: $22.95
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Description:

The first edition of this book, published in 1997, quickly became the workplace bible for workplace union activists across North America, selling nearly 45,000 copies. This new, second edition, updates the original book and adds new material on workplace computer issues, the changing workplace and more.
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Book details

List price: $22.95
Edition: 2nd
Copyright year: 2006
Publisher: Union Communication Services, Incorporated
Publication date: 1/1/2006
Binding: Paperback
Pages: 397
Size: 7.50" wide x 9.75" long x 1.25" tall
Weight: 2.288
Language: English

Veteran union activist, former daily newspaper journalist

Preface
Acknowledgments
A Union Steward's Rules of the Road
Survival 101: Some Steward Basics
What It Takes: The Qualities of a Good Steward
Expectations vs. Reality: Keeping Your Goals Realistic
Stewards as Leaders
A Steward's Responsibilities
A Steward's Ten Commandments
A Steward's Bill of Rights
Your Legal Rights
The Steward-Supervisor Relationship
Mistakes to Avoid
The Dangers of Playing Favorites
Code Red: Signs that You're in Trouble
A Steward's Toolkit
Grievance Basics: Your First Moves
Is It Really a Grievance?
The Unwritten Winner
Saying "No" to a Grievant
Grievance Interviewing Skills
Taking Good Notes
Writing Up a Grievance
Flexibility Improves Your Odds
Is There a Precedent?
Ten All-Purpose Strategies for Grievance Negotiation
The Recognition Clause: A Secret Weapon
Asking Questions, Working It Out
The Hazards of Doing Nothing
Presenting the Grievance
It's Showtime
Management Tactics in Grievance Sessions
Negotiating in the Grievance Process
Unwelcome Surprises
Don't Settle for Management's "No!"
Arbitration: The End of the Line
Grievances That Win at Arbitration
Turning a Losing Grievance into a Winner
Looking at the Big Picture
Handling Common Grievances and Disciplines
Past Practices
Rule Violations
Was There Just Cause?
Job Classification
Promotions
Job Transfer Disputes
Work Performance
Work Scheduling Issues
Absenteeism and Tardiness Diciplines
Mandatory Overtime
Break Abuses
"Stealing Time"
Sleeping on the Job
Insubordination
Safety Violations
Theft
Damaging Employer Property
Personal Appearance
Discourtesy
Horseplay
Gambling on the Job
Off-Duty Conduct
Short-Term Suspensions
Due Process and Terminations
"Last Chance" Agreements
Health and Safety Issues
Health and Safety Basics
Worker Protections Under Law
When to Call OSHA
Toxic Substances: Your Right to Know
Lead and Asbestos Exposure
Preventing and Dealing with Ergonomic Injuries
Watch Your Back!
Breathing Easier
The Heast Is On
Radiation Alert
Workplace Stress
Staying Alert to Shift Work's Dangers
Confronting Dangerous Assignments
Workplace Violence
Domestic Violence and the Workplace
Drug and Alcohol Issues
Workers with Disabilities
Family and Medical Leave Act
Dealing with HIV/AIDS
Sick Leave Issues
Counseling on Medical Claims
Workers' Compensation
Helping Injured Workers Make a Healthy Return
The Workplace and the Law
The Law as a Steward's Tool
The Right to Representation
Steward-Member Confidentiality
The Right to Pursue Grievances
The Right to Information
Workplace Freedom of Speech
Wearing Your Views
Lie Detectors in the Workplace
The Changing Workplace
Building Unity in a Diverse Workforce
Immigrants, Solidarity and Strength
Responding to Sexual Harassment Issues
"GLBT": It Stands for "A Union Issue"
The Steward and the "High Performance Work Organization"
Caught in the Web?
Protecting Workers When Jobs Change
Professionals and Unionism
Stewards Guard the Home Front
Stewards and Politics
Information and Communication: The Keys to Success
Getting Your Point Across
Conducting Workplace Meetings
Cutting Down on Those Interruptions
Figures Don't Lie, But Liars Figure
Using Computers to Good Advantage
Protections for Electronic Organizing
Writing for the Newsletter
Headaches and Heartaches
The Steward as Psychologist
Challenges to Your Authority
Controlling the Loose Cannon
Dealing with Constant Critics
Representing the Anti-Union Worker
Handling Dues Complaints and Free Riders
Working with Timid Grievants
Handling Worker-on-Worker Bigotry and Hate
The Problem Boss
When the Boss Is in the Bargaining Unit
Responding to Workplace Smoking Conflicts
Advising Workers in Trouble with the Boss
Stopping Workplace Bullying
Settling Conflicts Between Members
Fighting "Contracting Out"
Sanity-Saving Tips
Managing Your Time
Taming the Telephone Monster
Help with Grievance Recordkeeping
Dealing with Stewards' Stress
Take Inspiration from Mother Jones
Movies that Motivate
Building Unity and Strength
The "Death" of Unions
Helping Newer Stewards
Mobilizing Your Co-Workers
Recruiting and Keeping Volunteers
Creating Unionists, Not Just Members
The "Right-to-Work" Challenge
Using Pressure to Settle Grievances
Organizing Around Workload Issues
Looking for Leverage
Helping Win Better Contracts
Rallying the Troops with Laughter and Song
Unionism as a Movement
A Steward's Dictionary
Index
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