Certified Quality Process Analyst Handbook

ISBN-10: 0873897099

ISBN-13: 9780873897099

Edition: 2007

Authors: Eldon H. Christensen, Kathleen M. Coombes-Betz, Marilyn S. Stein

List price: $76.00
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Book details

List price: $76.00
Copyright year: 2007
Publisher: ASQ Quality Press
Binding: Hardcover
Size: 7.25" wide x 10.00" long x 1.50" tall
Weight: 2.464
Language: English

ASQ code of ethicsp. 2
Quality planningp. 5
Cost of quality (COQ)p. 10
Quality standards, requirements, and specificationsp. 13
Documentation systemsp. 15
Auditsp. 20
Teams
Training componentsp. 43
Basic quality toolsp. 54
Continuous improvement modelsp. 66
Basic quality management toolsp. 74
Project management toolsp. 82
Taguchi conceptsp. 91
Leanp. 95
Benchmarkingp. 103
Terms and definitionsp. 110
Data types and collection methodsp. 132
Samplingp. 135
Measurement termsp. 167
Statistical process control (SPC)p. 172
Regression and correlationp. 200
Hypothesis testingp. 205
Design of experiments (DOE)p. 220
Analysis of variance (ANOVA)p. 229
Internal and external customers and suppliersp. 234
Customer satisfaction analysisp. 243
Product/process approval systemsp. 259
Reliabilityp. 263
Supplier managementp. 270
Elements of corrective and preventive actionp. 273
Material identification, status, and traceabilityp. 279
Conclusionp. 282
Quality process analyst body of knowledgep. 284
Areas under standard normal curvep. 290
Control limit formulasp. 292
Factors for control chartsp. 293
Table of Contents provided by Blackwell. All Rights Reserved.
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