Lynn B. Hoeltke, M.B.A., M.T.(A.S.C.P.), P.B.T, D.L.M., works for a leading joint venture laboratory in the Midwest. In addition to more than 30 years' experience in various laboratory leadership roles, Mr. Hoeltke teaches on the technical college level, has developed and taught a nursing-based program for a hospital, and has taught phlebotomy as a career development program for entry level laboratory positions. He also serves as phlebotomy advisor with VuStik corporation to develop infrared imaging as a tool to find veins for venipuncture, and he has consulted with several nursing homes and laboratories in teaching phlebotomy techniques to their staff. He has published several magazine articles, has been a contributing textbook author for Comprehensive Medical Assisting, and is the author of multiple phlebotomy texts, including The Clinical Laboratory Manual Series: Phlebotomy, and Phlebotomy: Procedures and Practice by Delmar, Cengage Learning.