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Empowering Approach to Managing Social Service Organizations

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ISBN-10: 0826138152

ISBN-13: 9780826138156

Edition: 2006

Authors: Donna Hardina, Jane Middleton, Salvador Montana, Roger A. Simpson

List price: $67.00
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Presenting an empowerment-oriented approach, this new how-to guide covers the most recent innovations and current theories you need to manage and create a successful social service organization. This all-in-one guide to service organization management best practices will help you gain the skills you need to effectively lead and empower your staff. Expert authors provide a comprehensive approach and tackle every important issue related to this complex management field including: ? values and ethics ? organizational structure ? diverse clientele and access to services ? barriers to service delivery ? cultural competency ? fight for social justice ? financial resource management ? evaluating…    
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Book details

List price: $67.00
Copyright year: 2006
Publisher: Springer Publishing Company, Incorporated
Binding: Hardcover
Pages: 464
Size: 6.25" wide x 9.00" long x 1.25" tall
Weight: 1.870
Language: English

Donna Hardina is professor of social work at California State University, Fresno, and has published numerous articles on community organization, nonprofit organizations, and welfare reform. She is the editor of Innovative Approaches for Teaching Community Organization Skills in the Classroom.

Introduction
Theories for organizational management : toward the development of an empowering approach
Values and ethics for management practice
The structure of social service organizations : where and how do people find help?
Creating decision-making partnerships with staff and clientele : the role of boards and committees
Program design : increasing service quality and access
The culturally competent organization
Administrative leadership
Increasing employee motivation : promoting the psychological empowerment of workers
Team building and collaboration
Advocacy for improvement in services and policies
Securing resources for the organization : funding and budgeting
Using the evaluation process to empower workers and clients
External relations : developing organizational power
The empowering model of management : is it realistic?