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Management and Leadership in Nursing and Health Care An Experiential Approach

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ISBN-10: 0826108393

ISBN-13: 9780826108395

Edition: 3rd 2013

Authors: Elaine La Monica Rigolosi

List price: $70.00
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Book details

List price: $70.00
Edition: 3rd
Copyright year: 2013
Publisher: Springer
Binding: Comb Bound 
Pages: 440
Size: 6.00" wide x 8.75" long x 1.00" tall
Weight: 1.342
Language: English

Preface
Acknowledgments
Introduction
Understanding Management and Leadership: The Science and the Philosophy
Management Processes
Management and Leadership
The Management Process
Managerial Skills
The Managerial Method
Summary
Review Concepts and Questions
Suggested Assignments
References
Theories of Management and Leadership
The Core and the Satellites
Classical and Nonclassical Organization Theory
General System Theory
Group Dynamics Laboratory: An Experiential Approach
Motivation
Summary
Review Concepts and Questions
Suggested Assignments
References
Experiential Learning Activities: Ice-Breaking and Getting Acquainted
Managerial Responsibilities: The Core
Knowing Self
Conceptual Framework
Point of View
Leader Behavior Style
Summary
Review Concepts and Questions
Suggested Assignments
References
Diagnosing Others
Maslow's Hierarchy of Needs
Alderfer's ERG Model
Hersey, Blanchard, and Johnson's Levels of Performance Readiness
McGregor's Theory X and Theory Y
Argyris's Immaturity-Maturity Continuum
Herzberg's Motivation-Hygiene Theory
Summary
Review Concepts and Questions
Suggested Assignments
References
Leader Behavior
Definition of Leadership
Common Leader Behavior Styles
Components of Leader Behavior
Leadership Models
Determining Appropriate Leader Behavior Style
Discussion of Applied Leader Behavior Theories
Theory Z Leadership
Transactional and Transformational Leadership
Leader Effectiveness
Organizational Effectiveness
Summary
Review Concepts and Questions
Suggested Assignments
References
Diagnosing the Task
The Vroom, Yetton, and Jago Managerial Decision-Making Model
Application of the Decision-Making Model
Discussion of the Decision-Making Model
A Final Note
Summary
Review Concepts and Questions
Suggested Assignments
References
Management in Action
Assess the Information
State the Problem or Goal
Analyze the Problem or Goal
Create Alternative Solutions
Recommend an Action Plan
Implementation and Evaluation
The Management Process
Summary
Review Concepts and Questions
Suggested Assignments
References
Experiential Learning Activities: Managerial Responsibilities-The Core
Managerial Skills: The "How-To" Satellites
Communication
Definition of Communication
The Communication Process
Purposes of Communication
Types of Communication
How Managers Communicate
Summary
Review Concepts and Questions
Suggested Assignments
References
Power
Power Defined
Types of Power
Sources of Power
Uses of Power
Summary
Review Concepts and Questions
Suggested Assignments
References
Confident Communication
Preparation
Listening Skills
Assertiveness
Components of Assertiveness
Appropriate Use of Assertiveness Techniques
Monitoring One's Own Assertiveness
A Final Note on Assertiveness
Language Usage
Conclusions
Summary
Review Concepts and Questions
Suggested Assignments
References
Conflict Resolution
Definitions of Conflict
Types of Conflict
Causes of Conflict
The Conflict Process
Resolving Conflict
Outcomes of Conflict
Summary
Review Concepts and Questions
Suggested Assignments
References
Time Management
Philosophy of Time
The Time Management Process
Time Management Techniques
Summary
Review Concepts and Questions
Suggested Assignments
References
Experiential Learning Activities: Managerial Skills-The "How-To" Satellites
Managerial Roles: The "Action" Satellites
Change Facilitator
Force Field Analysis
Levels of Change
The Change Process
Strategies of Change
Resistance to Change
Combatting Resistance to Change-Changing the Language
Summary
Review Concepts and Questions
Suggested Assignments
References
Teacher
Formal and Informal Teaching
The Teaching Method
Identify Learning Needs
State the Teaching Priorities
Develop Program Objectives
Explore Teaching Strategies
Recommend a Program
Summary
Review Concepts and Questions
Suggested Assignments
References
Team Builder
Purposes for Studying Group Dynamics
What to Observe in Groups
Group Roles
Processing Group Behavior
Summary
Review Concepts and Questions
Suggested Assignments
References
Interviewer
What Is an Interview?
Purposes of an Interview
Types of Interviews
Contingencies of the Interview
Principles of Interviewing
The Art of Interviewing
Perceptions of Interviews
Summary
Review Concepts and Questions
Suggested Assignments
References
Performance Appraiser
Purposes of the Performance Appraisal
Principles of Performance Appraisal
Tactics of Performance Appraisal
Performance Appraisal Methods
A Personal Note on Appraisals
Summary
Review Concepts and Questions
Suggested Assignments
References
Experiential Learning Activities: Managerial Roles-The "Action" Satellites
The Managerial Mind
Creativity
Expanding the Mold
The Creative Process: Brainstorming
The Creative Environment
Summary
References
Diversity
Cultural Competence in the Maze of Diversity
The Challenge of Finding the Right Channels: Listening, Hearing, and Speaking
Exploring the Diversity and Cultural Competence Within Myself
Imagining Tomorrow's World of Health Care
Summary
References
Ethics
Ethical Leadership
Ethical Choices
Ethical Eyeglasses
What Happens After … or, the Uncertainties of Choice
Summary
References
Epilogue
Author Index
Subject Index