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Contributors | |
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Foreword | |
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Preface | |
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Acknowledgments | |
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List of Figures | |
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List of Tables | |
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Organizational Management | |
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The Assisted Living Industry: Context, History, and Overview | |
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Learning Objectives | |
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Introduction | |
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Historical Evolution of Assisted Living | |
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Defining Assisted Living | |
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Resident Characteristics | |
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Challenges in the Assisted Living Field | |
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Conclusions | |
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Policy, Licensing, and Regulations | |
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Learning Objectives | |
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Introduction | |
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State Policy and Regulation | |
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Federal Statutes That Impact Assisted Living | |
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Conclusions | |
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Organizational Overview | |
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Learning Objectives | |
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Introduction | |
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Service Models | |
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Organizational Patterns by Size and Model | |
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Business Models | |
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Specific Affiliations | |
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Future Landscape | |
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Conclusions | |
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Human Resources Management | |
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Recruiting and Hiring Staff | |
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Learning Objectives | |
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Introduction | |
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Factors Influencing Workforce Recruitment | |
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The Recruitment Process | |
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Conclusions | |
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Training Staff | |
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Learning Objectives | |
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Introduction | |
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Orientation for Assisted Living Employees | |
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Direct Care Staff | |
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Facilitating Staff Training Through Learning Circles: A Model for Training | |
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Conclusions | |
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Retaining Employees and Empowerment | |
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Learning Objectives | |
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Introduction | |
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Staff Turnover | |
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Retention Strategies | |
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Conclusions | |
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Continuing Education | |
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Learning Objectives | |
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Introduction | |
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Continuing Education | |
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Regulatory Requirements | |
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Model Continuing Education Programs | |
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Conclusions | |
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Business and Financial Management | |
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Business, Management, and Marketing | |
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Learning Objectives | |
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Introduction | |
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Management Theories | |
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Management Method and Style | |
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Management and Organizational Structure | |
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The Business Plan | |
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Operational Plan and Planning System | |
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Information and Technology Support Services | |
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Marketing Approaches | |
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Conclusions | |
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Financial Management in Assisted Living Facilities | |
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Learning Objectives | |
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Introduction | |
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Accounting Systems | |
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Organization | |
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Department Titles and Staff | |
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Use of Accounting and Financial Software | |
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Financial Reporting | |
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Accounting Procedures | |
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Account Records | |
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Budget Preparation and Execution | |
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Financial Ratio Analysis | |
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Risk Management | |
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Most Common Accounting Terms and Definitions | |
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Conclusions | |
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Legal Concepts and Issues in Assisted Living Facilities | |
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Learning Objectives | |
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Introduction | |
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Tort Law | |
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Contracts | |
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Evictions | |
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Estate Planning | |
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Advance Planning | |
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Surrogate Decision-Making | |
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Conclusions | |
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Environmental Management | |
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Accessibility, Fire Safety, and Disaster Preparedness | |
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Learning Objectives | |
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Introduction | |
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Regulations, Laws, and Statutes | |
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Issues Related to Accessibility, Fire Safety, and Disaster Preparedness | |
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Case Study | |
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Conclusions | |
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Models of Care | |
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Learning Objectives | |
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Introduction | |
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Models of Care in Assisted Living Facilities | |
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Culture Changes in Long-Term Care Delivery and Assisted Living Facilities | |
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Best Practices in Cultural Changes | |
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Case Study | |
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Conclusions | |
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Universal Design and Aging-in-Place | |
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Learning Objectives | |
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Introduction | |
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Universal Design in Assisted Living Facilities | |
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Aging-in-Place | |
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Issues Related to Universal Design | |
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Issues Related to Aging-in-Place | |
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Case Study | |
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Conclusions | |
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Resident Care Management | |
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Diversity Issues | |
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Learning Objectives | |
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Introduction | |
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Concepts of Culture, Ethnicity, and Heritage Consistency | |
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Diversity Issues | |
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Case Study | |
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Conclusions | |
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Physical Aspects of Aging | |
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Learning Objectives | |
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Introduction | |
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Overview of Normal Physiologic Changes Associated With Aging | |
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Case Study | |
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Issues Related to Selected Physical Aspects of Aging | |
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Conclusions | |
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Psychological Aspects of Aging | |
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Learning Objectives | |
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Introduction | |
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Overview of Normal Psychological Changes Associated With Aging | |
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Issues Related to Psychological Aspects of Aging | |
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Case Study | |
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Conclusions | |
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Resident's Rights | |
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Learning Objectives | |
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Introduction | |
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Protection of Civil Rights | |
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Protection of Social and Ethical Rights | |
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Issues Related to Resident's Rights | |
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Professional Resources to Address Resident Rights | |
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Case Study | |
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Conclusions | |
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Appendix | |
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Index | |