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| Acknowledgments | |
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| Control of Projects | |
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| Who's in Charge? | |
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| Structure of This Book | |
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| Elements of Project Control | |
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| No One Ever Said That Projects Are Easy | |
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| Control Through Process | |
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| Project Management Processes | |
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| Quality Management | |
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| Project Infrastructure | |
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| The Project Management Office | |
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| Key Ideas for Project Processes | |
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| Control Through Influence | |
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| Appropriate Leadership Styles | |
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| Getting Through Giving | |
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| Enhancing Influence | |
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| Maintaining Relationships | |
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| Key Ideas for Influencing | |
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| Control Through Project Metrics | |
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| Desired Behaviors | |
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| Types and Uses of Project Metrics | |
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| Measurement Definition and Baselines | |
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| Potential Problems and Measurement Barriers | |
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| Key Ideas for Project Metrics | |
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| Control Begins With Project Initiation | |
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| Sponsorship | |
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| Project Vision | |
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| Project Launch | |
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| Start-Up Workshops | |
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| Projects with Cross-Functional, Distributed, and Global Team Members | |
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| Key Ideas for Project Initiation | |
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| Building Control Through Project Planning | |
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| Plan Collaboratively | |
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| Measure Your Plan | |
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| Set a Realistic Project Baseline | |
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| Use Your Plan | |
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| Key Ideas for Project Planning | |
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| Maintaining Control During Project Execution | |
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| Deploying Status-Based Metrics | |
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| Status Collection | |
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| Informal Communication | |
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| Maintaining Relationships | |
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| Keeping Your Team Focused | |
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| Key Ideas for Project Execution | |
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| Tracking And Monitoring For Project Control | |
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| Scope and Specification Change Management | |
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| Overall Control | |
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| Formal Communication | |
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| Rewards and Recognition | |
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| Project Reviews for Lengthy Projects | |
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| Project Cancellation | |
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| Control Challenges | |
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| Key Ideas for Project Tracking and Monitoring | |
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| Enhancing Overall Control Through Project Closure | |
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| Delivering Your Results and Getting Sign-Off | |
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| Employing Retrospective Project Metrics | |
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| Administrative Closure | |
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| Celebration and Team Rewards | |
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| Capturing Lessons Learned | |
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| Key Ideas for Project Closure | |
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| Conclusion | |
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| Example Project Infrastructure Decisions | |
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| Selected References | |
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| Index | |