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Preface | |
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Employee Selection: How Do I Find, Attract, and Select the Best? | |
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Finding Your Candidates | |
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Conducting the Interview | |
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Preemployment Testing and Screening | |
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Making the Job Offer | |
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HR Policies: Why Do We Need Them and What Should They Look Like? | |
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The Employee Handbook | |
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Performance Management: How Do I Evaluate Performance and Conduct Meaningful Performance Reviews? | |
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Developing a Performance-Management System | |
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The Performance-Appraisal Process | |
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Conducting the Performance Appraisal | |
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Employee Relations and Retention: How Do I Keep Good Employees and Maintain Working Relationships at All Levels? | |
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Fostering Effective Workplace Communication | |
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Structuring Reward and Recognition Programs | |
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Maintaining Work-Life Balance | |
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Providing Meaningful Career Growth | |
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Resolving Workplace Conflicts | |
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When Employees Leave: Conducting the Exit Interview | |
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Compensation: How Should Employees Be Paid? | |
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Wage and Hour Laws | |
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The Compensation System | |
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Variable Pay. Bonuses and Incentives | |
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Benefits: What Makes a Benefits Package Competitive? | |
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Legally Required Insurance Programs | |
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Benefits That Provide Economic Security | |
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Benefit Days: Holidays, Vacation, and Sick Days | |
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Health Insurance | |
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Employee Assistance Programs | |
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Retirement Benefits | |
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Regulatory Issues: What Are the Major Employment Laws and How Do I Comply with Them? | |
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Laws Prohibiting Discriminatory Practices | |
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The Family and Medical Leave Act | |
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Occupational Safety and Health Act of 1979 | |
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Immigration Reform and Control Act of 1986 | |
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When Bad Things Happen to Good Employers: How Do I Handle Volatile Workplace Issues? | |
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Electronic Mail, Internet, and Computer Use | |
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Violence in the Workplace | |
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Substance Abuse in the Workplace | |
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Monitoring Other Workplace Dishonesty | |
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Conducting Employee Investigations | |
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Termination and Discharge: How Do I Fire an Employee Legally and Humanely? | |
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The Termination Process | |
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Post-Termination Compensation and Benefits | |
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Other Post-Termination Matters | |
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Workforce Reorganizations: How Do I Manage Workforce Size in a Changing Business Climate? | |
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Acquisitions and Mergers | |
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Economic Challenges | |
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Planning the Layoff | |
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Implementing the Layoff | |
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Considerations for Remaining Workers | |
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Tools and Templates | |
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Index | |