Focused Operations Management for Health Services Organizations

Name: Focused Operations Management for Health Services Organizations
Price: 5.7 USD
Availability: InStock
ISBN: 9780787984540

ISBN-10: 078798454X

ISBN-13: 9780787984540

Edition: 2006

Authors: Boaz Ronen, Joseph S. Pliskin, Donald M. Berwick, Shimeon Pass

List price: $90.00

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Description:

"Focused Operations Management for Health Services Organizations" offers managers and staff the practical knowledge and tools they need to accomplish much more within existing resources. This text identifies common bottlenecks and constraints and focuses on the critical issues and processes faced by managers in the health care field. The book provides tools to significantly improve organizational operations as well as enhance quality and customer satisfaction without increasing the use of physical, human, and financial resources.

Book details

List price: $90.00
Copyright year: 2006
Publisher: John Wiley & Sons, Incorporated
Publication date: 6/5/2006
Binding: Paperback
Pages: 384
Size: 6.00" wide x 9.00" long x 1.25" tall
Weight: 1.210
Language: English

Joseph S. Pliskin is the Sidney Liswood Professor of Health Care Management at Ben-Gurion University of the Negev, Beer-Sheva, Israel, and Adjunct Professor in the Department of Health Policy and Management, Harvard School of Public Health, Boston, MA, USA.



Figures and Tables


Foreword



Preface


About the Authors



The Dynamic Health Care Management Environment



The Modern Health Care and Business Environment



Principles of Management in a Dynamic Environment



The Pareto Rule, Focusing Table, and Focusing Matrix



Novel Management Approaches



Management by Constraints: The Focusing Steps of the Theory of Constraints



Management by Constraints in a Bottleneck Environment



Management by Constraints When the Market Is the Constraint



Focused Current Reality Tree



Resolving Managerial Conflicts



The Efficiencies Syndrome



The Evils of Long Response Times



Reducing Response Times



The Complete Kit Concept



Performance Measures and Managerial Control



Effects of Fluctuations, Variability, and Uncertainty on the System



The Evils of Traditional Cost Accounting



Marketing, Costing, and Pricing Considerations in Decision-Making Processes



Quality Management and Process Control



Strategy and Value Creation



Creating Value for Health Care Organizations



Summary



Case Study: The Emergency Department at Guard Mountain Hospital



Our Managerial Credo


References


Index