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| Preface | |
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| Perspectives on Dispute Resolution: An Introduction | |
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| Roots and Inspirations: A Brief History of the Foundations of Dispute Resolution | |
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| Understanding Disputants | |
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| "I See a Pattern Here and the Pattern Is You": Personality and Dispute Resolution | |
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| The Decision Perspective to Negotiation | |
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| Enemies, Allies, and Emotions: The Power of Positive Emotions in Negotiation | |
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| Relationship Dynamics in Disputes: Replacing Contention with Cooperation | |
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| Identity, Beliefs, Emotion, and Negotiation Success | |
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| Cultural Pathways in Negotiation and Conflict Management | |
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| Negotiation Through a Gender Lens | |
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| Bone Chips to Dinosaurs: Perceptions, Stories, and Conflict | |
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| Understanding Disputes and Dispute Contexts | |
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| Disputes as Opportunities to Create Value | |
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| Six Principles for Using Negotiating Agents to Maximum Advantage | |
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| Finding Settlement with Numbers, Maps, and Trees | |
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| Option Generation: Be Careful What You Ask For ... | |
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| Organizational Influences on Disputants | |
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| A Taxonomy of Dispute Resolution Ethics | |
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| The Role of Law in Settlement | |
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| Understanding Dispute Resolution Processes | |
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| Negotiation | |
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| Mediation | |
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| Arbitration | |
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| Litigation as a Dispute Resolution Alternative | |
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| Consensus Building and ADR: Why They Are Not the Same Thing | |
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| Bargaining in the Shadow of Management: Integrated Conflict Management Systems | |
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| Selecting an Appropriate Dispute Resolution Procedure: Detailed Analysis and Simplified Solution | |
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| Emerging Issues in Dispute Resolution | |
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| What Could a Leader Learn from a Mediator? Dispute Resolution Strategies for Organizational Leadership | |
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| Online Dispute Resolution | |
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| Public and Private International Dispute Resolution | |
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| Victim Offender Mediation: Evidence-Based Practice Over Three Decades | |
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| Youths, Education, and Dispute Resolution | |
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| Institutionalization and Professionalization | |
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| The Next Thirty Years: Directions and Challenges in Dispute Resolution | |
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| About the Editors | |
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| About the Contributors | |
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| Name Index | |
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| Subject Index | |