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Encouraging the Heart A Leader's Guide to Rewarding and Recognizing Others

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ISBN-10: 0787964638

ISBN-13: 9780787964634

Edition: 1999

Authors: James M. Kouzes, Barry Z. Posner

List price: $20.00
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Description:

Jim Kouzes and Barry Posner reflect upon one of the most elusive aspects of leadership caring and offer readers a deeper understanding of how and why it works. They extend a set of principles, practices and examples that show how to energize people to excel and then reach for even greater heights.
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Book details

List price: $20.00
Copyright year: 1999
Publisher: John Wiley & Sons, Incorporated
Publication date: 2/6/2003
Binding: Paperback
Pages: 240
Size: 5.50" wide x 8.20" long x 0.90" tall
Weight: 0.594

Introduction
The Heart of Leadership
The Seven Essentials of Encouraging
The Encouragement Index
The First Essential: Set Clear Standards
The Second Essential: Expect the Best
The Third Essential: Pay Attention
The Fourth Essential: Personalize Recognition
The Fifth Essential: Tell the Story
The Sixth Essential: Celebrate Together
The Seventh Essential: Set the Example
Finding Your Voice
150 Ways to Encourage the Heart
Notes
Acknowledgments
The Authors
Index