Emerging Systems for Managing Workplace Conflict Lessons from American Corporations for Managers and Dispute Resolution Professionals

Name: Emerging Systems for Managing Workplace Conflict Lessons from American Corporations for Managers and Dispute Resolution Professionals
Price: 6.74 USD
Availability: InStock
ISBN: 9780787964344

ISBN-10: 0787964344

ISBN-13: 9780787964344

Edition: 2003

Authors: David B. Lipsky, Ronald L. Seeber, Richard Fincher

List price: $76.00

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All organizations are vulnerable to workplace conflict. This ranges from simple problems through to major strikes, sexual harrassment and discrimination allegations. The experts who wrote this guide present methods for dealing with conflict using standardized corporate procedures.

Book details

List price: $76.00
Copyright year: 2003
Publisher: John Wiley & Sons, Incorporated
Publication date: 4/25/2003
Binding: Hardcover
Pages: 432
Size: 6.30" wide x 9.40" long x 1.25" tall
Weight: 1.496
Language: English



Figures, Exhibits, and Tables


Preface



The Evolution of Conflict Management Systems



Introduction: The Emergence of Conflict Management



Forces of Change: The Transformation of the Social Contract in the Workplace



The Rise of Alternative Dispute Resolution



New Strategies of Conflict Management: The Emergence of a New Paradigm



The Establishment of Conflict Management Systems



Design of Conflict Management Systems: Internal Features



Design of Conflict Management Systems: External Features



Implementation of Conflict Management Systems



Evaluation of Conflict Management Systems



The Future of Conflict Management Systems



Barriers to the Growth of Conflict Management Systems



The Future of Workplace Dispute Resolution



A List of Corporations and Other Organizations Studied by the Authors and Referred to in This Book



Glossary of Terms


Notes


References


About the Authors


Index