Improving Performance How to Manage the White Space in the Organization Chart
Edition: 2nd 1995 (Revised)
List price: $68.50
30 day, 100% satisfaction guarantee
If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.
Learn more about our returns policy
Description: Streamline the processes vital to optimum performance With over 100,000 copies sold worldwide, Improving Performance is recognized as the book that launched the Process Improvement revolution. It was the first such approach to bridge the gap between organization strategy and the individual. Now, in this revised and expanded new edition, Rummler and Brache reflect on the key needs of organizations faced with today's challenge of managing change. With multiple charts, checklists, hands-on tools and case studies, the authors show how they implemented their Performance Improvement methodology in over 250 successful projects with clients such as Hewlett-Packard, 3M, Shell Oil, and Citibank.
Rush Rewards U
You have reached 400 XP and carrot coins. That is the daily max!
Limited time offer:
Get the first one free!
All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $68.50
Copyright year: 1995
Publisher: John Wiley & Sons, Incorporated
Publication date: 5/26/1995
Size: 7.50" wide x 10.50" long x 1.00" tall
|List of Figures and Tables|
|Introduction: The Challenges Facing American Business|
|A Framework for Improving Performance|
|Viewing Organizations as Systems|
|Three Levels of Performance: Organizations, Process, and Job/Performer|
|Exploring the Three Levels of Performance|
|The Organization Level of Performance|
|The Process Level of Performance|
|The Job/Performer Level of Performance|
|Applying the Three Levels of Performance|
|Linking Performance to Strategy|
|Moving from Annual Programs to Sustained Performance Improvement|
|Diagnosing and Improving Performance: A Case Study|
|Overcoming the Seven Deadly Sins of Process Improvement|
|Measuring Performance and Designing a Performance Management System|
|Managing Processes and Organizations as Systems|
|Designing an Organization Structure that Works|
|Creating a Performance-Based Human Resource Development Function|
|Developing an Action Plan for Performance Improvement|