Managing and Delivering Performance How Government, Public Sector and Not-for-Profit Organisations Can Measure and Manage What Really Matters
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Performance Management is on the top of agendas in most government and public organisations, as well as many not-for-profit organisations. Based on his successful book 'Strategic Performance Management' the author focuses on the unique challenges of how public sector organisations can tackle the issues of Strategic Performance Management. Working with numerous government, public sector, and not-for-profit organisations over the past few years Marr has drawn out the key issues which govern best practice, and includes: * The context of decision making in the public sector * The significance of the use of the budget for performance management, and the impact of performance measurements on budgets * A huge range of underpinning cases and examples from the public sector running from issues in the Home Office and the NHS in the UK, to Dubai City and the US Air Force For senior executives in the public sector and government, and for faculty and students in the field this will be the authoritative strategic level treatment of this ever growing area. * Based on the author's groundbreaking and already successful Strategic Performance Management title (BH, 2006)- Marr is now one of the leading thinkers in this field internationally * The first rigorous focused analysis for senior public sector management of how to succeed in measurement and management strategies in the light of government scrutiny * Demonstrates public sector 'best practice' and is packed with relevant public sector examples and cases from the UK, Europe, Asia and the US * Demonstrates the clear and growing trend for increasing public sector performace management not just in the UK but in countries such as Canada, Germany, Netherlands, etc.
List price: $50.95
Copyright year: 2009
Publication date: 2/3/2009
Size: 6.25" wide x 9.25" long x 0.75" tall
|About the Author|
|Introduction - Managing and Delivering Performance|
|Identifying and Agreeing What Matters|
|Clarifying Purpose, Goals and Values|
|Understanding your Outcomes, Outputs and Value Proposition|
|Understanding Inputs, Competencies and Resources|
|Mapping and Defining your Strategy|
|Aligning your Organization with Your Strategy|
|Collecting the Right Management Information|
|Creating Key Performance Questions|
|Designing Performance Indicators|
|Learning and Improving Performance|
|Fostering a Performance-Driven Culture|
|Leveraging Performance Management Software Applications|
|Learning from Current Performance Management Practices|