Managing and Delivering Performance

Name: Managing and Delivering Performance
Price: 53.73 USD
Availability: InStock
ISBN: 9780750687102

ISBN-10: 075068710X

ISBN-13: 9780750687102

Edition: 2009

Authors: Bernard Marr

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Description:

Performance Management is on the top of agendas in most government and public organisations, as well as many not-for-profit organisations. Based on his successful book 'Strategic Performance Management' the author focuses on the unique challenges of how public sector organisations can tackle the issues of Strategic Performance Management. Working with numerous government, public sector, and not-for-profit organisations over the past few years Marr has drawn out the key issues which govern best practice, and includes: * The context of decision making in the public sector * The significance of the use of the budget for performance management, and the impact of performance measurements on…

Book details

List price: $54.95
Copyright year: 2009
Publisher: Routledge
Publication date: 2/3/2009
Binding: Paperback
Pages: 312
Size: 6.10" wide x 9.02" long x 0.59" tall
Weight: 1.078
Language: English



About the Author


Preface


Introduction - Managing and Delivering Performance



Identifying and Agreeing What Matters



Clarifying Purpose, Goals and Values



Understanding your Outcomes, Outputs and Value Proposition



Understanding Inputs, Competencies and Resources



Mapping and Defining your Strategy



Aligning your Organization with Your Strategy



Collecting the Right Management Information



Measuring Performance



Creating Key Performance Questions



Designing Performance Indicators



Learning and Improving Performance



Fostering a Performance-Driven Culture



Leveraging Performance Management Software Applications



Learning from Current Performance Management Practices


Further Reading


Index