Confronting Without Offending Positive and Practical Steps to Resolving Conflict
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Description: Where there are people, there are disagreements and misunderstandings. The author of Taming Your Tongue (more than 350,000 copies sold), a popular speaker, and a behavior expert, Deborah Smith Pegues draws on God's Word, personal experience, and research to show how to approach difficult situations so relationships are strengthened not broken.Meeting face-to-face to resolve an issue is difficult, but Pegues makes it easier by revealing how to avoid complications, sharing examples of good communication, and offering specific steps for dealing with conflicts. Readers will discover: effective and compassionate techniques for handling conflict practical strategies for resolving conflict how personality types influence discussions suggestions for minimizing defensiveness ideas for developing and promoting cooperationConfronting Without Offending gives readers the tools to successfully talk over and resolve issues and misunderstandings at home, at work, and in social situations.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $12.99
Copyright year: 2009
Publisher: Harvest House Publishers
Publication date: 3/1/2009
Size: 5.75" wide x 8.50" long x 0.50" tall
|Confrontation: The Bridge to Harmony|
|The Goal of Confrontation|
|Commanded to Confront|
|Biblical Confrontation and Conflict Management Styles|
|The Dictator: "Do It My Way"|
|The Accommodator: "Have It Your Way"|
|The Abdicator: "I'll Run Away"|
|The Collaborator: "Let's Find a Way"|
|Strategies for an Effective Confrontation|
|Preparing for the Encounter|
|Owning the Problem|
|Speaking the Right Words|
|Negotiating Future Behavior|
|Releasing the Offender|
|Confrontation and Personality Temperaments|
|The P.A.C.E. Personality Profile|
|Understanding the Temperaments|
|Confrontation Guidelines for Selected Situations|
|Social and Other Interactions|
|P.A.C.E. Personality Profile Behavioral Summary|
|Index to Biblical Conflicts|