Skip to content

Leisure Services Management

Best in textbook rentals since 2012!

ISBN-10: 0736069224

ISBN-13: 9780736069229

Edition: 2008

Authors: Amy R. Hurd, Robert J. Barcelona, John T. Meldrum

List price: $74.00
Blue ribbon 30 day, 100% satisfaction guarantee!
Rent eBooks
what's this?
Rush Rewards U
Members Receive:
Carrot Coin icon
XP icon
You have reached 400 XP and carrot coins. That is the daily max!

Customers also bought

Book details

List price: $74.00
Copyright year: 2008
Publisher: Human Kinetics
Publication date: 8/15/2008
Binding: Hardcover
Pages: 400
Size: 8.75" wide x 12.00" long x 1.25" tall
Weight: 2.882
Language: English

Amy R. Hurd, PhD,is an associate professor in the School of Kinesiology and Recreation at Illinois State University in Normal, where she teaches graduate and undergraduate courses in recreation management, leadership, and marketing. Hurd received her PhD in leisure behavior from Indiana University in 2001. Her research interests focus on management in parks and recreation with specific regard to management competencies.Hurd has worked in public-sector parks and recreation as a marketing director for the Champaign Park District in Champaign, Illinois. She has also served on the National Recreation and Park Association's American Park and Recreation Society board. She has coauthored…    

The Competent Leisure Services Manager
What Is Management?
Competency-Based Management
Conclusion
Foundations of Management
Leadership as a Discipline
Management as a Discipline
Management Trends
Conclusion
Leisure Services Managers
Levels and Functions of Managers
Resources to Manage
Career Progression of Managers
Management Drivers
Efficiency and Effectiveness
Conclusion
Legal Foundations for Managers
Current Legal Issues and Trends
Overview of Key Legal Concepts
Applications to Leisure Services Management
Legal Issues in Employment
Conclusion
Organizational Structure
Three Sectors
Organizational Structure, Design, and Culture
Working With Boards
Form of Government and Organizational Structure and Design
Conclusion
Coordination of Resources, Programs, and Services
Internal Organizational Coordination
External Organizational Coordination
Conclusion
Planning and Decision Making
Planning
Developing a Technology Plan
Problem Solving and Decision Making
Ethical Decision Making
Conclusion
Marketing and Public Relations
Definition and History of Marketing
Market Segmentation and Target Marketing
Marketing Mix
Public Relations
Conclusion
Communications and Customers
Functions of Communication
Communication Process
Communication Breakdowns
Strategic Approach to Communication
Internal Communication
External Communication
Conclusion
Personnel Procedures and Practices
Human Resources Perspectives
Personnel Planning
Personnel Processes
Managing Volunteers
Conclusion
Motivation, Rewards, and Discipline
Employee Development
Motivation
Reward Systems
Rewarding Volunteers
Rewarding Yourself
Discipline
Conclusion
Sources and Methods of Financing
Sources of Revenue
Expenditures
Pricing
Pricing Trends and Issues
Conclusion
Budgets and Financial Cost Analysis
Defining Budgets
Budget Cycle
Cutback Management
Types of Budgets
Approaches to Budgeting
Budget Implementation
Financial Analysis and Reporting
Conclusion
Evaluation
Why Evaluate?
Types of Evaluation
Five-Step Evaluation Process
Selecting Evaluation Participants
Best Practices and Benchmarking
Conclusion