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Preface | |
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Acknowledgments | |
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Introducing Sport Public Relations | |
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Definition of Sport Public Relations | |
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Characteristics of Sport Public Relations | |
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Sport Public Relations in Practice | |
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The Value of Public Relations | |
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Summary | |
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Learning Activities | |
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Integrating Public Relations With Strategic Management | |
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Public Relations As a Strategic Management Tool | |
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Organizational Relationships and Public Relations | |
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Issues Management | |
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Organizational Reputation | |
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Summary | |
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Learning Activities | |
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Creating Public Relations Campaigns | |
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Distinguishing Between Programs and Campaigns | |
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Planning and Executing Campaigns | |
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Working With Public Relations Firms | |
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Learning From Case Studies | |
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Summary | |
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Learning Activities | |
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Focusing on the Sport Organization-Media Relationship | |
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Defining Mass Media | |
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Mass Media Structures | |
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Relationship Between Mass Media and Sport | |
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Evolution of Sport Public Relations | |
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Future of Sport Public Relations | |
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Summary | |
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Learning Activities | |
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Managing the Sport Organization-Media Relationship | |
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Identifying Influential Media | |
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Serving Media at Organizational Events | |
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Developing a Media Policy | |
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Maximizing Media Exposure | |
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Summary | |
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Learning Activities | |
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Providing Information Services | |
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News Releases | |
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Media Kits | |
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Audiovisual News Releases | |
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Summary | |
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Learning Activities | |
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Staging Interviews, News Conferences, and Media Events | |
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Interviews | |
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News Conferences | |
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Media Days | |
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Summary | |
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Learning Activities | |
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Developing Organizational Media | |
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Media Guides | |
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Other Printed Organizational Media | |
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Electronic Organizational Media | |
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Corporate Communications | |
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Summary | |
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Learning Activities | |
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Communicating in Times of Crisis | |
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Nature of Crises and the Need to Plan for Them | |
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One Approach to Crisis Communications | |
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Summary | |
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Learning Activities | |
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Exploring Direct-Contact Tactics | |
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Advantages of Direct-Contact Tactics | |
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Benefits of Direct-Contact Tactics | |
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Types of Direct-Contact Activities | |
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Summary | |
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Learning Activities | |
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Developing and Supporting Charitable Programs | |
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Benefits of Charitable Programs | |
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Scope of Charitable Programs in Sport | |
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Types of Charitable Programs | |
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Planning Charitable Programs | |
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Financial Leverage of Charitable Programs | |
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Importance of Charitable Programs | |
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Summary | |
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Learning Activities | |
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Using the Internet in Sport Public Relations | |
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Evaluating Web Use in Sport Public Relations | |
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Developing a Web Site | |
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Structuring Web Sites for Specific Stakeholders | |
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Identifying Web Site Limitations and Problems | |
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Summary | |
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Learning Activities | |
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Communicating With Internal Publics | |
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Employee Relations | |
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Investor Relations | |
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Summary | |
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Learning Activities | |
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Communicating With External Publics | |
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Customer Relations | |
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Donor Relations | |
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Government Relations | |
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Summary | |
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Learning Activities | |
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Addressing Legal and Ethical Considerations | |
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Tort Law | |
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Contracts | |
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Intellectual Property | |
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Constitutional Issues | |
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Federal and State Legislation | |
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Summary | |
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Learning Activities | |
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Selected Pages From a Set of College Football Game Notes | |
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Selected Pages From a Women's Basketball Media Guide | |
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Sample Crisis Communications Plan | |
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Community Relations Plan for a Minor League Baseball Franchise | |
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References | |
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Index | |
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About the authors | |