Joan Lambert is the author of more than a dozen books on Windows® and Office, including several popular STEP BY STEP titles from Microsoft Press®.Joyce Cox has 20+ years of experience developing training materials on technical subjects for non-technical audiences, specializing in Office and Windows® technologies.
Joyce Cox has more than 30 years' experience in the development of training materials about technical subjects for non-technical audiences and is the author of dozens of books about Office and Windows technologies. Joyce is vice president of Online Training Solutions, Inc. (OTSI). Previously, she was president of and principal author for Online Press, where she developed the Quick Course series of computer training books for beginning and intermediate adult learners. She was also the first managing editor of Microsoft Press, an editor for Sybex, and an editor for the University of California.