Dr. Deming The American Who Taught the Japanese about Quality

Name: Dr. Deming The American Who Taught the Japanese about Quality
Price: 2.78 USD
Availability: InStock
ISBN: 9780671746216

ISBN-10: 0671746219

ISBN-13: 9780671746216

Edition: 1991

Authors: Rafael Aguayo, W. Edwards Deming

List price: $20.95

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Book details

List price: $20.95
Copyright year: 1991
Publisher: Touchstone
Publication date: 9/15/1991
Binding: Paperback
Pages: 304
Size: 5.50" wide x 8.50" long x 0.80" tall
Weight: 0.594
Language: English



Foreword


Introduction


Acknowledgments



Management and Quality



Quality Must Come First



What Is Quality?



Variation in Management



Stable Systems



Cooperation: Suppliers and Divisions



Cooperation Between Management and Workers



Cooperation Among Competitors



The Need for Transformation



Focus and Philosophy



Inspection



Attitudes Toward Suppliers



Rebirth and Renewal



The Importance of Training



Leadership



Driving Out Fear



Enhancing Pride and Joy in Work



Improvement and the Minds of Workers



Basic Transformation



Competition



Where Are We?



The Deming Prize



William Edward Deming: A Brief Biography



Some National Implications of the Deming View



Further Reading


Notes


Index