Wendy Chisholm is a consultant, developer, author, and speaker on the topic of universal design. As co-editor of the Web Content Accessibility Guidelines 1.0 (WCAG 1.0) and then staff at the World Wide Web Consortium, she has worked with people around the globe to make the web accessible. Currently residing in Seattle, WA, Wendy consults with market leaders such as Microsoft, Adobe and Google, integrating universal design concepts into their tools and technologies. She continues to further the research and development of universal design as a part-time staff at the University of Washington.
MATTHEW E. MAY is the author of the critically acclaimedThe Elegant Solution, which won the Shingo Research Prize for Excellence. A popular speaker, he lectures to corporations, governments, and universities around the world, and is currently Senior Lecturer on Creativity and Innovation at Pepperdine University Graduate School of Business. He spent nearly a decade as a close adviser to Toyota, and his articles have appeared in national publications such asUSA Today, Strategy+Business,andQuality Progress. He has appeared inThe Wall Street Journaland on National Public Radio. A graduate of the Wharton School of Business, he lives in Southern California.