Personal Development for Life and Work

ISBN-10: 0538450231

ISBN-13: 9780538450232

Edition: 10th 2011

Authors: Ann Masters, Harold R. Wallace

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Book details

List price: $99.95
Edition: 10th
Copyright year: 2011
Publisher: Cengage South-Western
Publication date: 2/3/2010
Binding: Paperback
Pages: 480
Size: 8.25" wide x 10.25" long x 0.75" tall
Weight: 2.640
Language: English

L. Ann Masters is Administrator of Curriculum/Instruction in the Nebraska Department of Education. Her extensive teaching experience includes nearly 30 years in business and career education. She has taught a wide variety of communications, human relations, and business courses at both the secondary and postsecondary levels. Her administative experience inlcudes positions as Director of Business Education in the Nebraska Department of Education and Member of the National Board of Directors for Future Business Leaders of America. She has published texts in business communication, business English, and human relations and is a frequent conference participant and speaker for state and national career and technical education and business education associations.

It's All About You
Self-Esteem
Self-Development
Attitude
Image
It's All About Communicating
Communication Essentials
Getting Your Message Across
Communicating with Coworkers and Supervisors
Managing Conflict
Meeting Essentials
It's All About Working with Others
Applying Critical Work Skills
Developing Customer Focus
Valuing Diversity
Acting Ethically
It's All About Workplace Success
Developing Leadership and Managing Change
Getting the Job
Taking Charge of Your Career
Endnotes
Glossary
Index
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