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Macro Skills A Generalist Approach

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ISBN-10: 0534513026

ISBN-13: 9780534513023

Edition: 2nd 2001 (Revised)

Authors: Karen K. Kirst-Ashman, Grafton H. Hull

List price: $174.95
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This workbook provides a wide range of exercises, role playing activities and case scenarios to help students practice specific macro skills. The text's versatility allows it to be the primary text in a practice course or as a supplement to accompany other macro theory texts, especially GENERALIST PRACTICE WITH ORGANIZATIONS AND COMMUNITIES, 2nd by the same authors! The authors integrate macro development for field internships, as well as enhance macro skill development for social workers in the field. Specific macro practice skills are presented in a straightforward manner, and both applications to actual macro practice situations and the importance of client system strengths are…    
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Book details

List price: $174.95
Edition: 2nd
Copyright year: 2001
Publisher: Wadsworth
Publication date: 9/18/2000
Binding: Paperback
Pages: 400
Size: 8.75" wide x 11.25" long x 1.00" tall
Weight: 2.046
Language: English

Karen K. Kirst-Ashman is Professor Emerita and former chairperson in the Social Work Department at the University of Wisconsin-Whitewater, where she taught for 28 years. She has written six social work textbooks in multiple editions and numerous publications, articles, and reviews on social work and women's issues. She also has served as a consulting editor on many social work journals. Dr. Kirst-Ashman was a board member of the CSWE from 1998 to 2001 and has served as a CSWE accreditation site visitor on various occasions. She is certified as a licensed clinical social worker in the state of Wisconsin and has been the recipient of the University of Wisconsin-Whitewater Roseman Award for…    

Introduction to Generalist Practice with Organizations and Communities
Why Do You Need This Workbook?
What Is Generalist Practice?
The Generalist Approach
Roles in Macro Practice
Critical Thinking in Macro Practice
Using Micro Skills in the Macro Environment
Warmth, Empathy, and Genuineness
Practicing Empathic Responses in Macro Practice Contexts
Using Verbal Responses in Macro Contexts
Responding to Others in the Macro Environment
Avoiding the Use of "Why?"
Appropriate Assertiveness in the Macro Environment
Nonassertive, Aggressive, and Assertive Responses
Assertiveness Training for You
Conflict and its Resolution
What's Your Style of Conflict?
Conflict Resolution
Working Under Supervisors
Evaluating Supervisors
Addressing Problems in Supervision
A Role Play in Supervision
Using Mezzo Skills with Organizations and Communities
What Is Networking?
Why Is Networking Important?
Recommendations for Developing Networks
Your Personal Network
Tapping Your Own Network
Professional Networking
Team Work in Macro Practice
Practicing Team Work
How to Plan and Conduct Meetings
Planning and Conducting Meetings
Doing a Better Job
Understanding Parliamentary Procedure
Parliamentary Quick Quiz
Conflict Management
Recognizing Types of Conflict
Managing Conflict
Using Conflict as a Strategy
Understanding Organizations
Organizations, Social Services, and Social Agencies
Defining Types of Agencies
Organizational Theories
Relating Concepts to Theory
Social Agencies as Systems
Assessing Organizations from a Systems Perspective
Comparing Social Service Agencies
The Nature of Organizations
Predominantly Social Work and Host Social Agency Settings
Analyzing Formal and Informal Organizational Structure
Power and Politics in Organizations
People and Power
Management Style and Organizational Culture
Organizational Culture Investigation
Prepare: Decision Making for Organizational Change
Change in Organizations: Projects, Programs, and Policy
Considering Organizational Change: PREPARE
Evaluating Personal Characteristics for Macro Practice
Adapting PREPARE to a Case Example: Empowerment for Women of Color
Creative Macro Change
Imagine How to Implement Macro Intervention--Changing Agency Policy
The Planned Change Process and Organizational Change
Imagine: A Process for Initiating Organizational Change
Identifying Macro Client, Action, and Target Systems
Identifying Assets
Establishing Goals, Objectives, and Action Steps
Application of Imagine to Macro Intervention: Changing Agency Policy
Applying Imagine to Agency Policy Change
Establishing a Culturally Competent Organization
Assessing an Organization's Cultural Competence
Imagine Project Implementation and Program Development
Initiating and Implementing a Project
Creative Projects
Program Evaluation and Review Technique (PERT)
Developing a PERT Chart
PERT Role Play
Program Development
Creative Program Development
Focusing on Communities and Neighborhoods
What Do Social Workers Do in Neighborhoods and Communities?
Context vs. Target
Definitions of Community and Neighborhood
Defining the Community
Community Functions
Socialization Functions
Social Control
Community Types
Typing Your Hometown and Your Communities
Communities from a System Perspective
Identifying Systems
The Community from Ecological and Social Systems Perspectives
Which Theory Is Most Helpful?
Identifying Changes
Resource Systems in Communities
Identifying Resource Systems
The Demography of Communities
Hometown Demographic Factors
Rural Communities
Costs and Benefits of Rural Communities
Social Stratification
Hometown Stratification
Community Economic Systems
Hometown Economic System
Community Political Systems
Hometown Political Systems
Community Power Systems
Power in My Community
The Neighborhood
Neighborhood Functions
Neighborhood Types
Understanding Your Neighborhood
Assessing Communities and Neighborhoods
Assessment Tools
Macro Practice in Communities
Change Efforts in the Community
Viewing the Community
Community as Client, Target, Context, and Mechanism of Change
Undertaking Change in Communities
Engagement in the Community
Problem Identification
Reality Check--A Force Field Analysis
What Is Your Primary Goal?
Who Will Help?
What Are the Costs and Benefits?
Determine the Risk
Will It Be Successful?
Imagine: A Process of Community Change
Restate Your Idea
Mustering Support and an Action System
Asset Identification
Spelling Out Goals, Objectives, and Action Steps
Neutralize 'Em
Evaluating Macro Practice
Why Evaluate?
Evaluation Concepts
Calculate It Yourself
Keeping It All Straight
Why Evaluations Don't Always Work
Name That Barrier
Which Interventions Should You Evaluate?
Types of Evaluations
Summative and Formative Evaluations
Evaluation Approaches
Designing an Evaluation Program
Stages in Evaluation
Sample or Population?
Selecting the Right Stage
Ethics and Values in Evaluation
Ethical Research
Advocacy and Social Action with Populations-at-Risk
Key Concepts in Macro Practice
Recalling Key Concepts
What Puts a Population at Risk?
Common Populations-at-Risk
What Is the Role of Social Workers with Populations-at-Risk?
Keeping Your Eyes Open
Assessing Your Experience as an Advocate
Organizational Commitment to Advocacy
Macro-level Advocacy Opportunities
Applying Principles of Macro-level Advocacy
Understanding the Guidelines for Advocacy
Advocacy Tactics
Using Advocacy Tactics
Legislative Advocacy
Advocating with Legislators
Social Action
Understanding Alinsky
Legal Action
Taking Legal Action
Arguing Empowerment
Ethics and Ethical Dilemmas in Macro Practice
Professional Values and Ethics in Macro Contexts
Ranking Ethical Principles to Solve Dilemmas
Types of Ethical Issues Confronting Agency Workers
Making Decisions about Limited Resources
Unethical Behavior on the Part of Colleagues--Sexual Involvement with Clients
To Blow the Whistle or Not to Blow the Whistle? That Is the Question
Unethical Behavior on the Part of Colleagues--Racist Individual and Organizational Behavior
Initiating Community Action "Against the Flow"
Community Support (or Lack Thereof) for Service Provision
The Social Worker in Court
Legal Terminology
Sorting Out the Violations
Who Has Jurisdiction?
Explaining the Relationship
What Is Due?
Defending the Burden of Proof
Why Do It This Way?
Evidence, Evidence, Evidence
Confidentiality and Privilege
Differences Between Courtroom Protocol and Social Work Practice
Social Work/Courtroom Differences
Preparation for Testimony
Phases in the Adjudication Process
Adjudication Processes
Strategies Used in Cross-Examination
Cross-Examination Strategies
Developing and Managing Agency Resources
Working with the Media
Recognizing Media Coverage
Interview a Reporter
Writing a News Release
Preparing Sound Bites
Draft a Letter to the Editor
Agency Technology
Understand the Hardware
What Software Is Used?
Where Does the Money Come From?
Grants and Contracts
Look It Up
Check It Out
Stress and Time Management
The General Adaptation Syndrome
Perceptions of Stress
Assessing Your Stress Level
Results of Stress
How Does Your Body React to Stress?
Managing Your Stress
Changing Stressful Events in Your Life
Change Your Thinking about a Stressful Event
Using Relaxation Approaches
Physical Exercise
Reinforcing Activities
Managing Your Time
What Are Your Time "Troublers" and Controllers
Identify Your Problems in Time Management
Planning Your Time
Where Does Your Time Go?
Dividing Your Time Pie
Establish Your Time Goals
Prioritizing Your A, B, and C Goals
Plan How to Achieve Each Goal
Changing Your Behavior to Improve Time Management
Self-Analysis of Procrastination
Resumes, Interviewing, and Getting the Job
Getting a Job
Assessing Your Own Capabilities and Interests
Assessing Your Competencies
Identifying Your Accomplishments
What Are Your Job Preferences?
What Are Your Employment Goals?
What Are Your Positive Personal Attributes?
Investigating Actual Job Possibilities
Searching the Newspaper's Employment Section
Preparing Your Resume
What Content Should You Include in Your Resume?
What Should Your Resume Look Like?
Doing Your Resume
The Application Cover Letter
Writing a Cover Letter
The Job Interview
Preparing Yourself for the Job Interview
Preparing for Potential Questions in a Job Interview
How Do You Answer Illegal Questions?
Follow-up after an Interview
What Is Your Follow-up Plan?