Interpersonal Communication Everyday Encounters

ISBN-10: 049500653X

ISBN-13: 9780495006534

Edition: 5th 2007 (Revised)

Authors: Julia T. Wood

List price: $157.95
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Description:

This best-selling text by a leading voice in the field offers a distinct alternative to existing textbooks for the introductory course in interpersonal communication. This text offers a theoretically unified but pragmatic introduction to the concepts, principles, and skills of interpersonal communication in a multicultural society. INTERPERSONAL COMMUNICATION: EVERYDAY ENCOUNTERS consistently integrates ethics and issues of social diversity into coverage of both discussions and mastery of skills, and it shows how interpersonal communication theory and skills pertain to students' daily encounters with others. INTERPERSONAL COMMUNICATION: EVERYDAY ENCOUNTERS pays unparalleled attention to social diversity and emphasizes theories, research, and skills that are anchored in the field of communication.
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Book details

List price: $157.95
Edition: 5th
Copyright year: 2007
Publisher: Wadsworth
Publication date: 2/16/2006
Binding: Paperback
Pages: 384
Size: 8.00" wide x 10.00" long x 0.50" tall
Weight: 1.584
Language: English

Julia Wood joined the faculty at the University of North Carolina at Chapel Hill when she was 24. During her 37 years on the faculty, she taught classes and conducted research on personal relationships and on gender, communication, and culture. She was named the Lineberger Distinguished Professor of Humanities and the Caroline H. and Thomas S. Royster Distinguished Professor of Graduate Education. She has published 25 books and 100 articles and book chapters. In addition, she has presented more than 100 papers at professional conferences and campuses around the United States. She has received 14 awards honoring her teaching and 16 awards recognizing her scholarship. She received her B.A. from North Carolina State University, her M.A. from the University of North Carolina at Chapel Hill, and her Ph.D. from The Pennsylvania State University.

Preface
Introduction
The Fabric of Interpersonal Communication
A First Look at Interpersonal Communication
The Interpersonal Imperative
Physical Needs
Safety Needs
Belonging Needs
Communication in Everyday Life-Diversity: Missing Socialization
Self-Esteem Needs
Communication in Everyday Life-Work: Interpersonal Communication on the Job
Self-Actualization Needs
Participating Effectively in a Diverse Society
Communication in Everyday Life-Diversity: Communicating in a Multicultural World
Everyday Application: Communication and Your Needs
Models of Interpersonal Communication
Linear Models
Interactive Models
Transactional Models
Defining Interpersonal Communication
A Communication Continuum
Everyday Application: Communicating in Your Relationships
Features of Interpersonal Communication
Communication in Everyday Life-Insight: Poor Interpersonal Communication as the Number One Cause of Divorce
Communication in Everyday Life-Insight: Pillow Talk
Everyday Application: Levels of Meaning
Principles of Interpersonal Communication
We Cannot Not Communicate
Interpersonal Communication Is Irreversible
Interpersonal Communication Involves Ethical Choices
People Construct Meanings in Interpersonal Communication
Metacommunication Affects Meanings
Everyday Application: Improving Your Metacommunication
Interpersonal Communication Develops and Sustains Relationships
Interpersonal Communication Is Not a Panacea
Interpersonal Communication Effectiveness Can Be Learned
Guidelines for Interpersonal Communication Competence
Develop a Range of Skills
Adapt Communication Appropriately
Engage in Dual Perspective
Everyday Application: Developing Dual Perspective
Monitor Your Communication
Commit to Effective and Ethical Communication
Everyday Application: Improving Communication Competence
Case Study: Continuing the Conversation
Chapter Summary
Everyday Connections Online
Key Concepts
For Further Thought and Discussion
Communication and the Creation of Self
What Is the Self?
The Self Arises in Communication with Others
Communication in Everyday Life-Diversity: What Is the Self?
Particular Others
Communication in Everyday Life-Diversity: The Role of Fathers in Socializing Children
Everyday Application: Reflecting on Reflected Appraisals
Communication in Everyday Life-Diversity: Internalizing Rocial Stereotypes
Everyday Application: Reflecting on Your Identity Scripts
Communication in Everyday Life-Insight: Attachment Styles and Relationships with Television Characters
The Generalized Other
Everyday Application: Identifying Social Values in Media
Communication in Everyday Life-Diversity: The Construction of Race
Communication in Everyday Life-Diversity: A GLAAD Self-Concept
Communication in Everyday Life-Diversity: Bruce, Brenda, and David
Communication in Everyday Life-Diversity: Caste Counts
Communication in Everyday Life-Diversity: Language and Class
The Self Is Multidimensional
Everyday Application: Reviewing Your Social Comparisons
The Self Is a Process
Social Perspectives Are Subject to Change
Communication in Everyday Life-Diversity: A Cross-Cultural Look at Sexual Identity
Guidelines for Improving Self-Concept
Make a Firm Commitment to Personal Growth
Gain and Use Knowledge to Support Personal Growth
Set Goals That Are Realistic and Fair
Communication in Everyday Life-Insight: If at First You Don't Succeed
Seek Contexts That Support Personal Change
Everyday Application: Improving Your Self-Concept
Case Study: Continuing the Conversation
Chapter Summary
Everyday Connections Online
Key Concepts
For Further Thought and Discussion
Perception and Communication
The Process of Human Perception
Selection
Organization
Communication in Everyday Life-Diversity: I'm Cablinasian!
Everyday Application: Changing Constructs, Changing Perceptions
Communication in Everyday Life-Diversity: "I can't understand the teacher's accent."
Communication in Everyday Life-Insight: A Script for Romance
Everyday Application: Sizing Up Others
Interpretation
Communication in Everyday Life-Insight: Self-Serving Attributions and Sports
Communication in Everyday Life-Insight: Thinking Your Way to a Good Relationship
Influences on Perception
Physiology
Age
Culture
Everyday Application: Cultural Values
Roles
Cognitive Abilities
Self
Everyday Application: Discovering Your Implicit Personality Theories
Guidelines for Improving Perception and Communication
Recognize That All Perceptions Are Partial and Subjective
Avoid Mind Reading
Check Perceptions with Others
Everyday Application: Checking Perceptions
Distinguish between Facts and Inferences
Guard against the Self-Serving Bias
Everyday Application: Using Tentative Language
Guard against the Fundamental Attribution Error
Monitor Labels
Everyday Application: Guarding against the Fundamental Attribution Error
Communication in Everyday Life-Insight: The Truth, the Whole Truth, and Nothing but the Truth
Case Study: Continuing the Conversation
Chapter Summary
Everyday Connections Online
Key Concepts
For Further Thought and Discussion
The World of Words
The Symbolic Nature of Language
Language Is Arbitrary
Language Is Ambiguous
Communication in Everyday Life-Technology: Technospeak
Language Is Abstract
Everyday Application: Communicating Clearly
Principles of Verbal Communication
Language and Culture Reflect Each Other
Communication in Everyday Life-Diversity: Our Multicultural Language
Communication in Everday Life-Diversity: The Whorf-Sapir View of Language
The Meanings of Language Are Subjective
Language Use Is Rule Guided
Communication in Everyday Life-Technology: Chat Room Etiquette
Everyday Application: Communication Rules
Punctuation Shapes Meaning
Everyday Application: Punctuating Interaction
Symbolic Abilities
Language Defines
Language Evaluates
Communication in Everyday Life-Diversity: The First Jewish Candidate for Vice President
Communication in Everyday Life-Diversity: Reappropriating Language
Language Organizes Perceptions
Language Allows Hypothetical Thought
Language Allows Self-Reflection
Speech Communities
Gender Speech Communities
Communication in Everyday Life-Diversity: Which Blacks' Black English?
Guidelines for Improving Verbal Communication
Engage in Dual Perspective
Communication in Everyday Life-Diversity: Missing the Boat
Own Your Feelings and Thoughts
Everyday Application: Using / Language
Respect What Others Say about Their Feelings and Thoughts
Communication in Everyday Life-Diversity: Respecting Others' Experiences
Strive for Accuracy and Clarity
Everyday Application: Using Concrete Language
Case Study: Continuing the Conversation
Chapter Summary
Everyday Connections Online
Key Concepts
For Further Thought and Discussion
The World Beyond Words
Defining Nonverbal Communication
Similarities between Verbal and Nonverbal Communication
Differences between Verbal and Nonverbal Communication
Principles of Nonverbal Communication
Nonverbal Communication May Supplement or Replace Verbal Communication
Nonverbal Communication May Regulate Interaction
Nonverbal Communication Often Establishes Relationship-Level Meanings
Nonverbal Communication Reflects and Expresses Cultural Values
Communication in Everyday Life-Insight: "I'll Move When I'm Ready and Not Before!"
Communication in Everyday Life-Technology: Multitasking Time
Types of Nonverbal Communication
Kinesics
Communication in Everyday Life-Work: Cultural Differences in Workplace Nonverbal Communication
Everyday Application: Communicating Closeness
Communication in Everyday Life-Insight: Kinesics to Discourage Assault
Haptics
Physical Appearance
Communication in Everyday Life-Insight: Help with Eating Disorders
Communication in Everyday Life-Insight: Beauty for Sale
Artifacts
Communication in Everyday Life-Work: Identity Symbols in Military Life
Environmental Factors
Everyday Application: Artifacts and Identity
Communication in Everyday Life-Diversity: Kwanzaa
Communication in Everyday Life-Diversity: Environmental Racism
Proxemics and Personal Space
Everyday Application: What Does Your Space Say?
Chronemics
Communication in Everyday Life-Work: The Time Bind
Paralanguage
Everyday Application: Paralinguistic Cues
Silence
Guidelines for Improving Nonverbal Communication
Monitor Your Nonverbal Communication
Interpret Others' Nonverbal Communication Tentatively
Everyday Application: Using / Language about Nonverbal Behaviors
Case Study: Continuing the Conversation
Chapter Summary
Everyday Connections Online
Key Concepts
For Further Thought and Discussion
Mindful Listening
Communication in Everyday Life-Diversity: "The spirit catches you, and you fall down."
The Listening Process
Mindfulness
Physically Receiving Messages
Communication in Everyday Life-Work: Good Listening = Career Advancement
Everyday Application: Being Mindful
Communication in Everyday Life-Diversity: Signing as a Foreign Language
Selecting and Organizing Material
Interpreting Communication
Responding
Everyday Application: Responsive Listening
Remembering
Obstacles to Mindful Listening
External Obstacles
Communication in Everyday Life-Technology: Technological Overload
Internal Obstacles
Communication in Everyday Life-Diversity: Listening in a World Dominated by Sight
Forms of Nonlistening
Pseudolistening
Monopolizing
Selective Listening
Defensive Listening
Ambushing
Literal Listening
Everyday Application: Identifying Your Nonlistening Habits
Adapting Listening to Communication Goals
Listening for Pleasure
Listening for Information
Everyday Application: Improving Your Retention
Listening to Support Others
Everyday Application: Learning to Paraphrase
Everyday Application: Using Minimal Encouragers
Guidelines for Effective Listening
Be Mindful
Communication in Everyday Life-Insight: More on Developing Listening Skills
Adapt Listening Appropriately
Listen Actively
Case Study: Continuing the Conversation
Chapter Summary
Everyday Connections Online
Key Concepts
For Further Thought and Discussion
Weaving Communication into Relationships
Emotions and Communication
Emotional Intelligence
Communication in Everyday Life-Work: Emotional Intelligence on the Job
Understanding Emotions
Everyday Application: What's Your EQ?
Physiological Influences on Emotions
Perceptual Influences on Emotions
Social Influences on Emotions
Communication in Everyday Life-Diversity: The Social Shaping of Grief
Everyday Application: Religions and Feeling Rules
Communication in Everyday Life-Diversity: Cultural Codes for Anger
Communication in Everyday Life-Work: Faking It
Communication in Everyday Life-Insight: The Gift of Fear
Obstacles to the Effective Communication of Emotions
Reasons We May Not Express Emotions
Communication in Everyday Life-Diversity: Sugar and Spice and Bullying!
The Ineffective Expression of Emotions
Everyday Application: Enlarging Your Emotional Vocabulary
Guidelines for Communicating Emotions Effectively
Everyday Application: Avoiding Counterfeit Emotional Language
Identify Your Emotions
Choose How to Express Emotions
Own Your Feelings
Communication in Everyday Life-Technology: Virtual Emotions
Monitor Your Self-Talk
Adopt a Rational-Emotive Approach to Feelings
Communication in Everyday Life-Work: Talking Yourself into-or out of-a Job
Respond Sensitively When Others Communicate Emotions
Communication in Everyday Life-Insight: Albert Ellis in Action
Communication in Everyday Life-Insight: Managing Anger
Case Study: Continuing the Conversation
Chapter Summary
Everyday Connections Online
Key Concepts
For Further Thought and Discussion
Communication Climate: The Foundation of Personal Relationships
Features of Satisfying Personal Relationships
Investment
Everyday Application: Your Investment in Relationships
Communication in Everyday Life-Insight: What Keeps Relationships Together?
Commitment
Trust
Communication in Everyday Life-Diversity: Dialogue and Doing: Alternate Paths to Closeness
Comfort with Relational Dialectics
Everyday Application: Applying Relational Dialectics
Confirming and Disconfirming Climates
Levels of Confirmation and Disconfirmation
Communication in Everyday Life-Diversity: Guidelines for Communicating with People with Disabilities
Defensive and Supportive Climates
Everyday Application: Analyzing Your Relationships
Everyday Application: Using Descriptive Language
Everyday Application: Assessing Communication Climates
Guidelines for Creating and Sustaining Healthy Climates
Actively Use Communication to Build Confirming Climates
Accept and Confirm Others
Affirm and Assert Yourself
Respect Diversity in Relationships
Everyday Application: Communicating Assertively
Respond Constructively to Criticism
Case Study: Continuing the Conversation
Chapter Summary
Everyday Connections Online
Key Concepts
For Further Thought and Discussion
Managing Conflict in Relationships
Defining Interpersonal Conflict
Expressed Disagreement
Interdependence
The Felt Need for Resolution
Principles of Conflict
Conflict Is Natural in Relationships
Conflict May Be Overt or Covert
Everyday Application: Understanding Your Conflict Script
Social Groups Shape the Meaning of Conflict Behaviors
Everyday Application: Identifying Games in Your Communication
Conflict Can Be Managed Well or Poorly
Conflict Can Be Good for Individuals and Relationships
Orientations to Conflict
Lose-Lose
Win-Lose
Communication in Everyday Life-Diversity: Japanese and American Styles of Negotiation
Win-Win
Responses to Conflict
Everyday Application: Identifying Your Conflict Orientations
The Exit Response
The Neglect Response
The Loyalty Response
The Voice Response
Communication Patterns during Conflict
Everyday Application: Enlarging Your Repertoire of Responses to Conflict
Unproductive Conflict Communication
Constructive Conflict Communication
Conflict Management Skills
Guidelines for Effective Communication during Conflict
Focus on the Overall Communication System
Time Conflict Purposefully
Aim for Win-Win Conflict
Honor Yourself, Your Partner, and the Relationship
Show Grace When Appropriate
Communication in Everyday Life-Insight: The Communication of Forgiveness
Case Study: Continuing the Conversation
Chapter Summary
Everyday Connections Online
Key Concepts
For Further Thought and Discussion
Friendships in Our Lives
The Nature of Friendship
Willingness to Invest
Everyday Application: Your Style of Friendship
Emotional Closeness
Everyday Application: Appreciating Talking and Doing in Friendships
Acceptance
Trust
Support
The Development of Friendship
Role-Limited Interaction
Friendly Relations
Moving toward Friendship
Nascent Friendship
Stabilized Friendship
Communication in Everyday Life-Insight: Maintaining Friendships
Waning Friendship
Communication in Everyday Life-Diversity: Friendships around the World
Pressures on Friendships
Internal Tensions
Communication in Everyday Life-Insight: Just Friends?
External Pressures
Communication in Everyday Life-Diversity: Friendships across the Life Span
Everyday Application: Maintaining Friendship over Distance
Guidelines for Communication between Friends
Engage in Dual Perspective
Communicate Honestly
Everyday Application: Communicating Needs Clearly
Grow from Differences
Don't Sweat the Small Stuff
Communication in Everyday Life-Diversity: A Both-And Approach to Relationships
Case Study: Continuing the Conversation
Chapter Summary
Everyday Connections Online
Key Concepts
For Further Thought and Discussion
Committed Romantic Relationships
Committed Romantic Relationships
Dimensions of Romantic Relationships
Communication in Everyday Life-Technology: The Rise of Online Romance
Communication in Everyday Life-Insight: The Prototype of Love
Styles of Loving
Everyday Application: Measuring Love and Commitment
The Development of Romantic Relationships
Growth Stages
Communication in Everyday Life-Diversity: Development of Interracial Relationships
Communication in Everyday Life-Insight: The Real Valentine's Day
Communication in Everyday Life-Technology: E-Crushes
Navigating
Communication in Everyday Life-Insight: The Chemistry of Love
Deterioration Stages
Everyday Application: Measuring the Strength of Your Relationship
Guidelines for Communicating in Romantic Relationships
Engage in Dual Perspective
Communication in Everyday Life-Insight: Facts about Sexually Transmitted Diseases
Practice Safer Sex
Manage Conflict Constructively
Adapt Communication to Maintain Long-Distance Relationships
Communication in Everyday Life-Technology: Coping with Geographic Separation
Case Study: Continuing the Conversation
Chapter Summary
Everyday Connections Online
Key Concepts
For Further Thought and Discussion
Communication in Families
Diversity in Family Life
Diverse Forms of Families
Communication in Everyday Life-Diversity: Color between the Lines
Diverse Goals for Families
Communication in Everyday Life-Diversity: Love and Marriage Go Together Like ...
Cultural Diversity of Family Forms
Diversity of Paths to Commitment
Long-Term Commitments
Cohabitation
Marriage
Communication in Everyday Life-Diversity: Same-Sex Commitments around the World
Relationship Types
Communication in Everyday Life-Insight: "I do. I REALLY do."
Communication in Everyday Life-Insight: Marital Types
Everyday Application: Identifying Marital Types
Communication and Satisfaction in Long-Term Commitments
The Family Life Cycle
Establishing a Family
Enlarging a Family
Everyday Application: Bundles of Joy and Change
Developing a Family
Communication in Everyday Life-Insight: Fathering
Communication in Everyday Life-Diversity: Ethnicity and Parenting
Encouraging Independence
Launching Children
Postlaunching of Children
Everyday Application: Your Parents' Stage in Family Life
Retirement
Everyday Application: Mapping Your Family's Life Cycle
Guidelines for Effective Communication in Families
Maintain Equity in Family Relationships
Communication in Everyday Life-Work: The Second Shift
Communication in Everyday Life-Insight: What Makes a Good Marriage?
Make Daily Choices That Enhance Intimacy
Show Respect and Consideration
Don't Sweat the Small Stuff
Communication in Everyday Life-Insight: Love as a Package Deal
Case Study: Continuing the Conversation
Chapter Summary
Everyday Connections Online
Key Concepts
For Further Thought and Discussion
Epilogue: Continuing the Conversation
Glossary
References
Index
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