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| Acknowledgements | |
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| Introduction | |
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| The questions | |
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| Ambiguity lurks | |
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| The imagined world | |
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| The rutted road | |
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| Shifting tides | |
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| The ripening of events | |
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| 'All is human' | |
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| Are you competent or lucky? | |
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| The Clock That Struck Thirteen: The Challenge of Sense Making | |
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| 'Two dead fish' | |
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| Hanged in the middle of the play | |
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| The clock that struck twelve? | |
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| The clock that really did strike thirteen | |
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| The perils of experience | |
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| Turning a drama into a crisis | |
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| 'It can't be' | |
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| The Morning After | |
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| The lantern and the mirror | |
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| 'Oh what have you done?' | |
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| Rolls meets Royce | |
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| Divorce your husband without him noticing | |
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| Sentence first, verdict later | |
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| The ghosts of Christmas | |
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| The magnolia years | |
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| The lantern flickers | |
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| The Dark Side of the Moon | |
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| An imagined world | |
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| Received images | |
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| The dark side of the moon | |
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| Love is like ...? | |
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| Hidden possibilities | |
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| From hell | |
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| Strangled by a dish of eels | |
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| All that jazz | |
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| Ghosts and Shadows: Reflections on Information and Decision Making | |
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| Green light spells danger | |
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| Do you understand? | |
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| Painting God | |
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| Creating confusion | |
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| Ghosts and shadows | |
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| Tricks of Mind | |
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| Deja vu? | |
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| Why bad publicity is better than none | |
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| Weigh anchor | |
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| 'It could be you' | |
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| 'Wow! Grab it!' | |
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| 'Too soon deject and too soon elate' | |
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| Ending the pain | |
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| The Essential Lie: Exploring the Myth-making Process | |
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| Building on mud | |
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| Dressed to kill | |
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| Waving the magic wand | |
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| Writing the hymn sheet | |
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| Singing from the hymn sheet | |
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| The essential lie | |
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| The suspicion of witchcraft | |
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| 'Then came the cat' | |
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| 'An intensity beyond belief' | |
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| High Tides and Green Grass: The Illusion of Control | |
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| Illusion | |
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| 'Feel lucky, punk?' | |
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| Lightning strikes | |
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| Illusion piles upon illusion | |
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| Nothing succeeds like success? | |
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| Fine tuning the odds | |
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| Water seeping | |
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| 'Like a child's sparkler' | |
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| 'A fire the size of a cardboard box' | |
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| 'Make pumps 4-persons reported' | |
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| High tides and green grass--in the desert | |
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| Tales of the Unexpected: Exploring the Paradox of Consequence | |
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| 'Kickback': the paradox of consistency | |
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| Problems, problems | |
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| The hunter becomes the hunted | |
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| Winner's curse | |
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| The tale of the boilerman | |
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| The Icarus paradox | |
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| A runaway bull | |
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| The tragedy of the commons | |
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| 'It was a crucial decision, it was the wrong one' | |
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| Brilliant and daft | |
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| Chance has got nothing to do with it | |
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| Riding a Tiger: Escalation in Decision Making | |
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| Mounting a tiger | |
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| Hidden depths | |
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| Promises, promises | |
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| All is human | |
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| Keeping up appearances | |
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| Hell hath no fury | |
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| Money sunk and lost | |
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| The march of folly | |
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| Tomorrow and tomorrow | |
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| 'An Ace of Success': Knocking at the Door of Fate | |
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| The events unfold | |
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| 'An ace of success' | |
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| Escalation | |
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| Shifting sands | |
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| Fiasco becomes inevitable | |
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| Trusting to luck | |
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| The fortunes of war | |
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| The Point of No Return | |
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| The scene is a dilapidated hairdresser's shop | |
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| 'I've only myself to keep' | |
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| 'Don't clap too loudly' | |
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| 'Crisis, what crisis?' | |
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| 'Drifting idly towards eternity' | |
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| Red light spells danger | |
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| Polishing the chains | |
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| Clutching the pole | |
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| Skeletons and cobwebs | |
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| The Art of Decision Making | |
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| Rising to the level of events | |
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| A dog is for life | |
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| Liars serving truth | |
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| Take a walk on the wild side | |
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| There's a rumour going round | |
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| Opposites | |
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| Look hard and look twice | |
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| Quacks bawling | |
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| Buying a 'cut and shut' | |
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| Fortune favours the brave | |
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| The illusion of alternatives | |
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| If at first you don't succeed ... | |
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| Escaping to reality | |
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| Catch a falling knife | |
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| Do no harm | |
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| Squeezing hands | |
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| Blown off-course | |
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| Creating luck | |
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| Show some emotion? | |
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| Puzzled as well as beaten | |
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| Ils ne passeront pas | |
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| Loving to death | |
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| Why ghosts return to haunt | |
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| The element of surprise | |
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| Sweet are the uses of adversity | |
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| The golden chance | |
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| Time and tide | |
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| Epilogue: A Dancing Star | |
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| Transcendent optimism | |
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| References | |
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| Index | |