Hospitality Information Systems and E-Commerce

Name: Hospitality Information Systems and E-Commerce
Price: 17.08 USD
Availability: InStock
ISBN: 9780471478492

ISBN-10: 0471478490

ISBN-13: 9780471478492

Edition: 2006

Authors: Dana V. Tesone

List price: $123.95

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Up-to-date coverage of how technology impacts management in the hospitality industry In order to succeed in today2s business world, hospitality managers must have a wealth of knowledge when it comes to technology. Hospitality Information Systems and E-Commerce provides this essential information. Covering the technology used in each segment of the hospitality industry-lodging, foodservice, and tourism-this insightful book emphasizes the management decisions necessary to purchase, implement, and execute technology initiatives in a hospitality operation. Packed with industry examples that illustrate the influence of technology on management and customer service, Hospitality Information…

Book details

List price: $123.95
Copyright year: 2006
Publisher: John Wiley & Sons, Incorporated
Publication date: 3/8/2005
Binding: Paperback
Pages: 304
Size: 7.50" wide x 9.25" long x 0.56" tall
Weight: 1.144
Language: English



Preface


Acknowledgments



General Applications



Understanding Hospitality Information Systems and Information Technology



Computer Hardware for Hospitality



Computer Software for Hospitality



Computer Networks and Telecommunications for Hospitality



Hospitality Management and the Internet



Electronic Commerce (E-Commerce)



E-Information and Distribution Systems



E-Business Strategies and Solutions



Hospitality Functional Applications



Computer Reservations Systems (CRS) and Global Distribution Systems (GDS)



Property Management Systems (PMS) and Point of Sale Systems (POS)



Accounting Control and Production Systems



Marketing and Human Resources Management Systems



Safety, Security, and Physical Plant Systems


Glossary


Index