Hospitality Information Systems and E-Commerce
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Description: Up-to-date coverage of how technology impacts management in the hospitality industry In order to succeed in today2s business world, hospitality managers must have a wealth of knowledge when it comes to technology. Hospitality Information Systems and E-Commerce provides this essential information. Covering the technology used in each segment of the hospitality industry-lodging, foodservice, and tourism-this insightful book emphasizes the management decisions necessary to purchase, implement, and execute technology initiatives in a hospitality operation. Packed with industry examples that illustrate the influence of technology on management and customer service, Hospitality Information Systems and E-Commerce: Provides an overview of information technology basics, including computer hardware, software, and networks Covers electronic commerce (e-commerce) and its impact on the hospitality industry, as well as how managers can implement successful e-commerce strategies into their business Features interviews with information technology professionals in the hospitality industry Includes "On the Job" vignettes that show readers how the concepts covered in each chapter translate into the management of a hospitality operation Contains a practical glossary of technical terminology Hospitality Information Systems and E-Commerce offers an in-depth look at how hospitality managers can most effectively use technology to benefit their business, and is a must-have resource for students and professionals seeking to learn more about this cutting-edge topic.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
List price: $123.95
Copyright year: 2006
Publisher: John Wiley & Sons, Incorporated
Publication date: 3/8/2005
Size: 7.25" wide x 9.00" long x 0.50" tall
|Understanding Hospitality Information Systems and Information Technology|
|Computer Hardware for Hospitality|
|Computer Software for Hospitality|
|Computer Networks and Telecommunications for Hospitality|
|Hospitality Management and the Internet|
|Electronic Commerce (E-Commerce)|
|E-Information and Distribution Systems|
|E-Business Strategies and Solutions|
|Hospitality Functional Applications|
|Computer Reservations Systems (CRS) and Global Distribution Systems (GDS)|
|Property Management Systems (PMS) and Point of Sale Systems (POS)|
|Accounting Control and Production Systems|
|Marketing and Human Resources Management Systems|
|Safety, Security, and Physical Plant Systems|