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Foreword | |
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Preface | |
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Acknowledgements | |
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About the Authors | |
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Editor's Introduction | |
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Creating Value and Assessing Performance | |
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Developing a Strategic Service Vision | |
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The Strategic Service Vision | |
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The Value Equation | |
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Incorporating Multiple Constituencies in a Strategic Service Vision | |
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Satisfying Constituencies with Conflicting Needs | |
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Implications for Social Entrepreneurs | |
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Summary | |
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Developing an Entrepreneurial Competitive Strategy | |
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Understanding Your Competitive Environment | |
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Assessing Your Strengths and Weaknesses | |
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Selecting a Competitive Strategy | |
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Summary | |
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Cooperative Strategy: Building Networks, Partnerships, and Alliances | |
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Creating a Cooperative Strategy | |
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Recruiting Willing and Able Partners | |
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Negotiating | |
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Managing the Partnership | |
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Summary | |
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Leading, Retaining, and Rewarding People Entrepreneurially | |
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Leading a Social Enterprise | |
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Attracting and Keeping Great People | |
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Motivating Your Team | |
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Summary | |
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Managing Your Board Entrepreneurially | |
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Understanding the Role of the Board | |
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Life Cycle of the Board | |
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Board Functions | |
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Creating an Entrepreneurial Environment | |
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Alternative Governance Structures | |
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Board Recruitment | |
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Orientation and Development | |
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Time for a Change--Removing Members of the Board | |
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Summary | |
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Treating Your Donors As Investors | |
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The New World of Donor-Investors | |
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Moving from Old Sources of Value to New Ones | |
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Identifying Increased Avenues for Donor-Investor/Social Enterprise Partnerships | |
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Getting Ready for the Entrepreneurial Donor's Involvement | |
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Challenges in Maintaining Donor Investment: Developing New Stewardship | |
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Ending "Charity": Implications for Creating Value for Donors | |
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Summary | |
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Working with Community | |
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Defining Community | |
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Why Does Community Matter to Social Entrepreneurs? | |
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Key Steps for Cultivating and Continuing Community Connections | |
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Summary | |
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Performance Information That Really Performs | |
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Defining Value in the Nonprofit Marketplace | |
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Developing a Performance Information System | |
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Translating Information into Action | |
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Summary | |
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Growing and Exploring New Directions | |
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Developing Viable Earned Income Strategies | |
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What Is an Earned Income Strategy? | |
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Exploring the Three Different Earned Income Paths | |
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Five Steps for Developing a Viable Earned Income Strategy | |
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Summary | |
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The Question of Scale: Finding an Appropriate Strategy for Building on Your Success | |
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The Seductive Appeal of Going to Scale | |
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Why Scaling Up Is Not for Everyone | |
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"Scaling Deep" Rather Than Scaling Up | |
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Different Pathways for Spreading the Benefits of Success | |
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Guidelines for Deciding Whether and How to Scale Up | |
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Summary | |
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Managing Organizational Change | |
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What Social Entrepreneurs Should Know about Organizational Change | |
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How to Prepare to Lead Organizational Change | |
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What Happens When Organizations Experience Change? | |
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Your Role as the Leader of Organizational Change | |
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Summary | |
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Growing with an Entrepreneurial Mind-Set | |
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Developing an Entrepreneurial Mind-Set | |
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Creating an Entrepreneurial Environment | |
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The Entrepreneurial Leader | |
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The Impact of Growth | |
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Values and Support | |
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Summary | |
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Appendix | |
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Index | |