Leading Across Differences Casebook
Edition: 2010 (Workbook)
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Description: Pick your country, and pick your organizational context and you will find groups of people who are being asked to work side by side with other groups with whom they lack shared understanding and common ground. For example, Protestants and Catholics are recruited to work for high-tech computer companies in Norther Ireland. Devout Jewish nurses must care for expectant Palestinian mothers in a hospital in Jerusalem. A U.S. food processing plant suffers from poor morale and repeated work stoppages due to the inability of line managers to create an environment in which Native Americans, African-Americans, European Americans, and Hispanics can work together. An international, non-profit relief agency is incapable of delivering food to the hungry because of power struggles between top officials who represent different national backgrounds.As these examples illustrate, dynamics in our global society are increasingly spilling over into the workplace. The need for practical, relevant, and usable information about how to lead in our increasing flat world is in high demand. This training tool provides examples of and perspectives on concepts and situations important to leading across differences. With 14 rich cases gleaned from interviews of over a hundred people in over twenty organizations on five continents, the authors offer new ways of thinking about leadership challenges. Each case includes a case summary, case text, facilitation questions, expert perspectives on the case, and suggestions for further action, participants will experience a variety of situations and will be exposed to multiple sets of commentaries to help them make sense of the issues and possibilities associated with leading across differences. The authors guide facilitators through a process of not providing participants with the "right" answer for all possible situations, but rather a framework and process for better understanding their context and taking appropriate action.
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All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.
Copyright year: 2010
Publisher: John Wiley & Sons, Limited
Publication date: 6/18/2010
Size: 7.00" wide x 9.00" long x 1.00" tall
|The Organization of This Book|
|How to Use This Book|
|Leadership Across Differences Framework|
|Increased Direction, Alignment, and Commitment|
|Race and Respect|
|Not My Weekend|
|It's Their Fault|
|The Scent of Difference|
|Not Catching On|
|Glass Ceiling at Big Boy Toys|
|The Right to Be Pregnant|
|Social Identity: Understanding the In-Group/Out-Group Group Phenomenon|
|Triggers of Social Identity Conflict|
|Leadership Practices Across Social Identity Groups|
|Approaches to Difference: Allophilia and Xenophobia|
|Cultural intelligence: A Pathway for Leading in a Rapidly Globalizing World|
|Social Justice and Dignity|
|Miasma: The Dynamics of Difference|
|Leading Across Cultural Groups: Implications of Self-Concept|
|Leader Values and Authenticity|
|Leading Through Paradox|
|Mapping Your Social Identities|
|Your Experience with Triggers|
|Approaches to Difference|
|Cultural Intelligence (CQ)|
|Your Leadership Practices|
|Examining Your Leadership Networks|
|Taking a New Perspective|
|About the Contributors|
|About the Editors|