Leading Across Differences Casebook

Name: Leading Across Differences Casebook
Availability: InStock
ISBN: 9780470467169

ISBN-10: 0470467169

ISBN-13: 9780470467169

Edition: 2010 (Workbook)

Authors: Kelly Hannum, Belinda B. McFeeters, Lize Booysen

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Description:

Pick your country, and pick your organizational context and you will find groups of people who are being asked to work side by side with other groups with whom they lack shared understanding and common ground. For example, Protestants and Catholics are recruited to work for high-tech computer companies in Norther Ireland. Devout Jewish nurses must care for expectant Palestinian mothers in a hospital in Jerusalem. A U.S. food processing plant suffers from poor morale and repeated work stoppages due to the inability of line managers to create an environment in which Native Americans, African-Americans, European Americans, and Hispanics can work together. An international, non-profit relief…

Book details

List price: $50.00
Copyright year: 2010
Publisher: John Wiley & Sons, Limited
Publication date: 6/18/2010
Binding: Paperback
Pages: 288
Size: 6.90" wide x 9.10" long x 0.80" tall
Weight: 1.848
Language: English



Foreword



Preface


Introduction


Purpose


Audience


The Organization of This Book


How to Use This Book



Leadership Across Differences Framework


Societal Landscape


Organizational Context


Spillover


Faultlines


Triggering Event


Leadership Practices


Increased Direction, Alignment, and Commitment


Organizational Outcomes



Cases



Race and Respect



Water Crises



Floating Holidays



Not My Weekend



It's Their Fault



The Scent of Difference



Not Catching On



Glass Ceiling at Big Boy Toys



Super Drugs



The Right to Be Pregnant



Local Bombing



Benefits Battle



Francois' Dilemma



Perspectives



Social Identity: Understanding the In-Group/Out-Group Group Phenomenon




Triggers of Social Identity Conflict




Organizational Faultlines




Leadership Practices Across Social Identity Groups




Cultural Values




Approaches to Difference: Allophilia and Xenophobia




Cultural intelligence: A Pathway for Leading in a Rapidly Globalizing World




Social Justice and Dignity




Miasma: The Dynamics of Difference




Leading Across Cultural Groups: Implications of Self-Concept




Leader Values and Authenticity




Leading Through Paradox




Exercises



Mapping Your Social Identities



Your Experience with Triggers



Identifying Faultlines



Cultural Values



Approaches to Difference



Cultural Intelligence (CQ)



Your Leadership Practices



Examining Your Leadership Networks



Taking a New Perspective


Glossary


Recommended Reading/Resources


References


About the Contributors


About the Editors