Toxic Workplace! Managing Toxic Personalities and Their Systems of Power

ISBN-10: 0470424842

ISBN-13: 9780470424841

Edition: 2009

List price: $22.99 Buy it from $9.95
30 day, 100% satisfaction guarantee

If an item you ordered from TextbookRush does not meet your expectations due to an error on our part, simply fill out a return request and then return it by mail within 30 days of ordering it for a full refund of item cost.

Learn more about our returns policy


Most of us as leaders have experienced the frustration and confusion of having an extremely difficult person to deal with in the workplacea person who debilitates individuals, teams, and even organizations.These difficult individuals have the capacity to completely undermine our sense of well-being. Why?Because in a variety of ways they get under our skin, infiltrate our professional and personal space, demoralize us, de-motivate the team, and ultimately affect our competence and productivity. They are toxic. Unfortunately, like bad neighbors, short of picking up and moving to new venues, it seems impossible to escape the deleterious effects of these toxic individualsand for some victims, even once the toxic person is no longer there!The topic of toxic personalities at work has been long on history but quite sparse on research. Although there are numerous books on the subject that attempt to guide leaders thinking and behaviors to preserve their own sanity,Toxic Workplace will be the first totackle the underlying systems issues that enable the toxic person to create a path of destruction in the organization, often for a very long time and at the cost of losing talented people all throughout the organization.The author's research has revealed the warning signs that indicate a serious behavioral problem before months or even years of lost productivity has resulted. Further,they haveidentified how this toxicity spreads in systems with long-term effects on organizational climate even after the person has left.Their two-year national research study of approximately 500 leaders provides very specific actions that leaders need to take to reduce both the intensity and frequency of toxic personalities at work. No other book provides this menu of options from a systems perspective with practical relevance in real work situations.
Used Starting from $14.93
New Starting from $22.10
what's this?
Rush Rewards U
Members Receive:
You have reached 400 XP and carrot coins. That is the daily max!
Study Briefs

Limited time offer: Get the first one free! (?)

All the information you need in one place! Each Study Brief is a summary of one specific subject; facts, figures, and explanations to help you learn faster.

Add to cart
Study Briefs
Medical Terminology Online content $4.95 $1.99
Add to cart
Study Briefs
Medical Math Online content $4.95 $1.99
Add to cart
Study Briefs
Business Ethics Online content $4.95 $1.99
Customers also bought

Book details

List price: $22.99
Copyright year: 2009
Publisher: John Wiley & Sons, Limited
Publication date: 4/29/2009
Binding: Hardcover
Pages: 256
Size: 6.26" wide x 9.25" long x 0.92" tall
Weight: 0.946
Language: English

Dr. Mitchell Kusy has 25 years experience in leadership and organization development. He is a full professor in the Ph.D. program, Leadership & Change, Antioch University and a distinguished visiting professor at the University of Auckland, New Zealand. Internationally, he has consulted in more than 15 countries and recently received the international honor of being selected a Fulbright Scholar in international organization development. Previously, Mitch was a full professor in the master's and doctoral program in organization development at the University of St. Thomas, Minneapolis, where he taught for 17 years. Before entering academia, Mitch worked in industry and directed the leadership development area at American Express Financial Advisors and Health Partners. Dr. Scott J. Allen is an assistant professor of management at John Carroll University, where he teaches leadership and management skills. In 2005, Scott developed the Center for Leader Development (, a blog that explores the study and practice of leadership development. Scott is the co-author of Emotionally Intelligent Leadership: A Guide for College Students. He is also a contributing author of the book Leadership: The Key Concepts (Routledge, 2007).

Understanding Toxic People and Toxic Environments
The Human and Financial Costs of Working with Toxic People: Toxic Behaviors Are Just the Tip of the Iceberg
Recognizing the Toxic Personality: It Isn't as Easy as You Think
Leader Reactions and Strategies That Typically Don't Work: Why Identify Strategies That Don't Work?
Organizational Culture: How Toxicity Spreads Like an Infection
The Toxic Organization Change System Model
Organizational Strategies: Dealing with Toxicity at the Highest System Level
Team Strategies: Dealing with Toxicity at the Team Level
Individual Strategies: Dealing with Toxic People One-on-One
Myths and Truths About Toxicity-and Renewal from a Toxic Environment: How to Move Beyond Toxicity
Our Research Methodology
National Survey Responses on Toxic Behaviors
The Authors
Free shipping on orders over $35*

*A minimum purchase of $35 is required. Shipping is provided via FedEx SmartPost® and FedEx Express Saver®. Average delivery time is 1 – 5 business days, but is not guaranteed in that timeframe. Also allow 1 - 2 days for processing. Free shipping is eligible only in the continental United States and excludes Hawaii, Alaska and Puerto Rico. FedEx service marks used by permission."Marketplace" orders are not eligible for free or discounted shipping.

Learn more about the TextbookRush Marketplace.